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Customer Service Rep Customer Success Mgr./ CSM Bilingual English Customer Service

Customer Experience & Digital Banking Guide

Job in Inverness, Highland, IV1 9AQ, Scotland, UK
Listing for: Description This
Full Time position
Listed on 2026-03-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, Bilingual, English Customer Service
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading UK building society is seeking a Customer Representative for its Inverness branch. The role entails providing exceptional customer service through transactions, phone inquiries, and online support. You will be trained to handle all interactions and educate customers about digital services. Full-time position, requiring commitment to customer-first behaviors and the ability to adapt to diverse customer needs. Employee benefits include medical insurance, pension, and performance bonuses.
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