Property Manager

Property Manager

Type: Permanent

Hours: Full Time (Mon - Fri)

Salary: £28,000 - £32,000 (plus £3,300 car allowance)

Location: Inverness

Our client is looking to recruit a well organised, forward-thinking Property Manager (factoring), to add to their growing Property Management department. This role presents an opportunity to join a vibrant and dynamic business and would suit an individual capable of operating in a fast-paced environment. It would be beneficial (not essential) for applicants to have previous experience in a Property sector role.

Managing a portfolio of customers, delivering a best-in-class customer service delivery model, whilst adhering to the customer excellence charter.

• Responsible for the delivery of the customer excellence charter.
• Building and maintaining relationships with both customers and contractors.
• Responsible for creating and distributing regular customer communications.
• Conduct regular owners’ meetings, in both individual and group settings.
• Plan, attend and manage evening AGM’s for portfolio sites.

• Responsible for instructing and monitoring both reactive and proactive repairs.
• Manage and co-ordinate customer insurance claims process.
• Conduct regular property visits.

• Ensuring customer records are kept accurately and up to date.

• Full, clean UK Driving License.
• Previous experience in a customer service-based role.
• Strong communicator.
• Ability to work well as part of a team.
• Proficient using Office 365.
• Ability to work to targets.
• Works well under pressure.
• Previous experience using a CRM based system is preferable, but not essential.

• Complimentary festive leave.
• Enhanced parental leave.
• Enhanced Pension Scheme.
• Employee loan scheme.
• Performance based-bonus.
• Group Life Insurance.
• Hybrid working.

For more information please respond by email or contact Castle View Personnel on .

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