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Railway Customer Service Apprentice

Job in Inverness, Highland, IV1 1AD, Scotland, UK
Listing for: ScotRail
Apprenticeship/Internship position
Listed on 2026-01-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Job Description & How to Apply Below
Position: Railway Customer Service Apprentice - Start Your Career
A prominent railway company is offering a Modern Apprenticeship in Customer Service. This role involves assisting passengers and ensuring a smooth customer journey at various stations. Ideal candidates should be enthusiastic, aged 18 to 24 (or up to 29 with a disability), and hold a relevant SCQF Level 4 qualification. The apprenticeship, lasting 12 months, combines on-the-job training with vocational qualification completion in a supportive team environment.

A great opportunity to launch a fulfilling career in the rail industry.
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