Property Manager

Title:

Property Manager Type:
Permanent

Hours:

Full Time (Mon - Fri) Salary: £28,000 - £32,000 (plus £3,300 car allowance)

Location:

Inverness

Summary:

Our client is looking to recruit a well organised, forward-thinking Property Manager (factoring), to add to their growing Property Management department. This role presents an opportunity to join a vibrant and dynamic business and would suit an individual capable of operating in a fast-paced environment. It would be beneficial (not essential) for applicants to have previous experience in a Property sector role.

Duties include:

Managing a portfolio of customers, delivering a best-in-class customer service delivery model, whilst adhering to the customer excellence charter. Customer experience & engagement:
Responsible for the delivery of the customer excellence charter. Building and maintaining relationships with both customers and contractors. Responsible for creating and distributing regular customer communications. Conduct regular owners meetings, in both individual and group settings. Plan, attend and manage evening AGMs for portfolio sites. Portfolio management:
Responsible for instructing and monitoring both reactive and proactive repairs. Manage and co-ordinate customer insurance claims process. Conduct regular property visits. Record keeping:
Ensuring customer records are kept accurately and up to date. Specific skills, capabilities & requirements:
Full, clean UK Driving License. Previous experience in a customer service-based role. Strong communicator. Ability to work well as part of a team. Proficient using Office 365. Ability to work to targets. Works well under pressure. Previous experience using a CRM based system is preferable, but not essential. Benefits include:
Complimentary festive leave. Enhanced parental leave. Enhanced Pension Scheme. Employee loan scheme. Performance based-bonus. Group Life Insurance. Hybrid working.