Branch Assistant

Mac Gregor Recruitment Solutions are recruiting for a Branch Assistant for our client who are a highly successful supplier of windows and doors to trade. Successful and solid they are expanding and are opening a new trade counter branch in Inverness and have an opportunity for a Branch Assistant with window and door knowledge to join the team!

• Reporting to the Branch Manager and as part of a team of 3 you will develop relationships with customers, answer queries and deliver great customer service!
• Process window and door quotes and orders using Evolution / Business Micros (Training will be provided)
• Make calls to customers to follow up on quotes, to update on their orders and to confirm deliveries etc
• Support the growth of the new branch by some contacting of potential customers to let them know about the products and services, and to follow up on mailshots etc
• A hands on role you will help with the branch operations as required

• Specific knowledge of windows is essential, ideally with some order processing experience
• Previous experience of delivering customer service and making outbound calls via telephone is essential
• Great people skills - able to develop strong and trusting relationships with customers
• Proactive in approach and willing to learn new products and systems

• Monthly branch bonus scheme (Pays up to £750 a month depending on branch sales performance to target)
• 5 weeks holiday plus statutory (33 days in total)
• Monday to Friday working - no evenings or saturday working!