Medical Assistant OSH

Overview

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Company: Oak Street Health

Title: Medical Assistant

Compensation: Based on regional bands

The purpose of a Medical Assistant at Oak Street Health is to gather all necessary medical information regarding our patients to ensure providers have the most accurate information available when making healthcare decisions. Medical Assistants (MA) report to the Practice Manager or Center Operations Specialist. They are a vital element of our model and important members of our Care Teams. Being an MA at Oak Street Health requires high levels of flexibility, energy, attention to detail, and problem solving skills.

You will be expected to build relationships with Oak Street Health members. Medical Assistants will collaborate closely with their teammates to ensure an unmatched patient experience while driving clinical results. As an MA you will accomplish this by assisting in the assessment of patients  health conditions, through screenings and routine diagnostic testing performed during appointments.

Check out this pamphlet for a sneak peek into the life of an Oak Street Medical Assistant!

• Ensure an efficient patient flow; room patients in a timely manner, complete vital signs, complete required screenings and complete medication reviews
• Inventory supplies and stock exam rooms
• Respond to patient requests for telephonic support (Lab results, faxing records to specialists, etc)
• In accordance with state regulations, MAs may administer vaccinations, perform point of care tests including but not limited to: A1C, spirometry, EKGs, blood draws for lab testing, etc
• Import required documents into EMR via scanning or PDF upload
• Participate in care team meetings to discuss patient care and clinic operations
• Process orders for durable medical equipment
• Request medical records from external providers as required by the provider
• As required, conduct routine quality control checks including infection control measures, equipment, and checks for expired medication and supplies and/or assist in maintaining center lab
• Other duties as assigned

• State or national certification (as required by state), or graduation from an accredited medical assistant course
• 1 year experience as a medical assistant
• CPR or BLS Certification
• Electronic Medical Record experience
• Computer skills:
  Ability to quickly navigate and use multiple computer programs to include, but not limited to:
  Gmail, MS Word or Google Docs, Excel or Google Sheets, etc.
• Proficiency in non-English languages as required by the center s demographics.
• US work authorization

• Minimum of three years in a Medical Assistant role
• Successful mastery of the workflow in their previous MA position
• An appetite for expanded responsibilities, greater clinical experience, and a chance to truly make an impact in their patients  lives

• 2 or more years of experience working with geriatric patients
• Phlebotomy Technician Certification

• Problem-solving skills, professional accountability, and a flexible, positive attitude
• Strong communication skills and customer service orientation
• Someone who embodies being "Oaky"

• Radiating positive energy
• Assuming good intentions
• Creating an unmatched patient experience
• Driving clinical excellence
• Taking ownership and delivering results
• Being relentlessly determined

Oak Street Health is on a mission to "Rebuild healthcare as it should be", providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our care model is centered in our patients  communities, focused on quality of care over volume…