PRODUCE/CLERK
Listed on 2026-01-02
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Retail
Retail Associate/ Customer Service, Customer Service Rep
Job Title
Produce Clerk – Kroger Mountain View Foods
Job DescriptionCreate an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals and monitor all quality assurance standards. Embrace the Customer 1st strategy and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.
Responsibilities- Role model the 3A’s of Friendly: acknowledge, assist, and appreciate our customers
- Promote corporate brands, trust, and respect among associates
- Create an environment where customers feel welcome and appreciated by answering product questions throughout the store
- Gain and maintain knowledge of products sold in the department and make product suggestions
- Assist with the preparation of produce platters/trays and inform customers of produce specials
- Recommend items to ensure customers receive the products they want and need
- Adequately prepare, package, label, and inventory merchandise; review products for quality and freshness, taking appropriate action
- Label, stock, and inventory department merchandise; maintain proper temperatures in cases and coolers and keep temperature logs
- Report product ordering/shipping discrepancies to the department manager
- Reinforce safety programs, identify unsafe conditions, and report all safety risks or issues to management
- Practice preventive maintenance by inspecting equipment and notifying the appropriate manager of any repairs needed
- Notify management of customer or employee accidents and report all illegal activity
- Maintain a positive attitude, stay current with ads, and adapt to high‑paced, sometimes stressful environments
- Act cooperatively, resolve conflict non‑confrontationally, and uphold honesty and integrity with customer and business information
- Provide support through direct interaction with minors, individuals with special needs, and/or older adults
- Perform essential functions with or without reasonable accommodation
- Ability to handle stressful situations
- Effective communication skills
- Basic math knowledge (counting, addition, subtraction)
- Current food handlers permit required upon employment
- Comparable retail experience preferred
- Second language proficiency (speaking, reading, or writing) desirable
Based in California, Ralph’s merged with The Kroger Company in 1998. Today, we proudly serve Ralphs customers in over 180 stores throughout the state. As part of the Kroger family, we bring diverse teams together with a passion for food and people, sharing a common purpose:
To Feed the Human Spirit. We provide opportunities for growth, training, and comprehensive benefits to help our associates thrive.
- Health, dental, vision, and prescription coverage through company plans
- Flexible scheduling with paid time off, holidays, and sick leave for eligible employees
- Employee Assistance Program and free financial coaching with Goldman Sachs Ayco
- Associate discounts on food, travel, technology, and more
- Up to $21,000 in tuition reimbursement over your career through our Continuing Education program
- Growth opportunities through industry‑leading training and diverse career pathways
Santa Monica, CA – Salary: $19.00‑$26.00 per hour (full‑time)
Application NotesQualified applicants with arrest or conviction records will be considered in accordance with Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. For reasonable accommodation during the application process, please contact 844‑849‑7136 or the store management.
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