Cashier, Retail
Listed on 2026-01-01
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Retail
Customer Service Rep, Retail Associate/ Customer Service -
Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service
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Job DescriptionCreate an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
ResponsibilitiesEssential Job Functions:
- Greet, engage, and assist customers visibly and actively.
- Process customer transactions quickly, accurately, and efficiently.
- Understand the Point of Sale (POS) system and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, WIC, Rain checks, loyalty offers, coupons, and checkout procedures according to company policy.
- Adhere to company limits on cash shortages and overages, working honestly to control loss.
- Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
- Report pricing discrepancies to the Scan Coordinator.
- Follow policies for postage stamps, gift cards, and coupons.
- Stay current with advertisements and promotions.
- Comply with food safety regulations and guidelines.
- Reinforce safety programs, identify unsafe conditions, and notify management.
- Perform preventive maintenance by inspecting equipment and reporting issues.
- Create a welcoming environment, answering questions about products.
- Follow all laws, regulations, and company guidelines.
- Work cooperatively in a high-paced, sometimes stressful environment.
- Manage conflict professionally and cooperatively.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance when needed.
- Support interactions with minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodation.
Minimum Position Qualifications:
- Customer service experience.
- Effective communication skills.
- Basic math skills (counting, addition, subtraction).
Desired Previous Job Experience:
- Customer service experience.
- Experience as a Bagger or Courtesy Clerk.
Based in California, Food 4 Less merged with The Kroger Company in 1998. We serve customers in over 100 stores across California and the Midwest. As part of Kroger, we value diversity and aim to create positive experiences for our customers, communities, and employees. We offer opportunities for growth and development, whether part-time or new careers. Qualified applicants with records will be considered under applicable laws.
For accommodations during the application process, contact us at or management.
We provide comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling, discounts, tuition reimbursement, and career growth opportunities. Visit our Benefits Page for details.
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