Front Crew - Ono

Celebrating our 20th anniversary, Ono Hawaiian BBQ is a fast‑casual restaurant known for its authentic Hawaiian Plate Lunches and other island specialties. We use the freshest ingredients prepared from scratch daily and grilled fresh to order at each location. With over 100 sites across California and Arizona, we combine the culture and "Aloha" spirit of Hawaii into an inviting atmosphere that delivers a taste of the islands with exceptional service.

As a Front Crew member, you will play a vital role in ensuring a positive dining experience for our customers. Your primary responsibilities include providing exceptional customer service, taking orders, operating the Point‑of‑Sale (POS) system, and maintaining a clean and safe environment.

• Understand and comply with health codes and safety procedures.
• Understand and comply with company policies and procedures.
• Understand and comply with Front Crew Training Guideline.
• Provide customer service, greet customers, and assist customers with their orders.
• Promote marketing promotions and new product items to customers.
• Operate Point‑of‑Sale (POS) system, handling payment and serving food to customers.
• Perform cashier closing and daily closing procedures at the end of each shift or day.
• Maintain the cleanliness of the store by performing daily and weekly cleaning and sanitizing tasks.
• Maintain regular and punctual attendance.
• Perform other duties as assigned.
• Part‑time or full‑time.

• Food Handler Card required by the state or local health department.
• Basic math skills; proficient English written and verbal communication skills.
• Excellent customer service skills.
• Reliable transportation is required.

• Eligible for Bonus and awards program
• 401(k) matching program to help you save for retirement.
• Comprehensive medical, dental, and vision insurance for you and your dependents.
• Life insurance and Employee Assistance Program (EAP).
• Paid sick time off.
• Meal discount for employees.

At Ono Hawaiian BBQ, we value our employees and strive to provide a positive work environment. In addition to competitive compensation, we offer online employee discounts to amusement parks, restaurants, movie theaters, spas, sporting events, and much more. We believe in creating opportunities for our employees to enjoy their time outside of work and make lasting memories with their families and friends.

• The job requires standing, walking, talking, and hearing for extended periods.
• Lifting, carrying, pushing, and pulling items weighing up to 50 lb. may be required.
• Frequent hand washing and use of cleaning solutions are necessary.
• The job involves repetitive movement of arms, fingers, hands, and wrists.
• Reaching high storage shelving with a stepladder may be required.
• Squatting, kneeling, and bending to reach objects in lower cabinets or shelving may be necessary.

• The kitchen area can be hot, and the noise level is typically high.
• The walk‑in refrigerated area is extremely cold.
• You will be working around kitchen equipment and tools.

Ono Hawaiian BBQ is an equal‑opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.

Ono Hawaiian BBQ makes hiring decisions based solely on qualifications, merit, and business needs at the time.