Management Information Systems Coordinator

Overview

Job Title:

Management Information Systems Coordinator (MIS) Coordinator

Department:
South Los Angeles Health Projects (SLAHP)

The Management Information Systems (MIS) Coordinator supports the planning, evaluation, and continuous improvement of the Lundquist Women, Infants, and Children (WIC) Program through advanced data management, analysis, and reporting. Under the direction of the MIS Manager, this position designs and implements data-driven tools and processes to assess program performance, participant access and retention, staff productivity, and Continuous Quality Improvement (CQI) outcomes.

The MIS Coordinator applies strong analytical, research, and technical skills to maternal and child health services and operations, with a focus on improving caseload, service delivery, and operational effectiveness. This role requires excellent written, verbal, and visual communication skills, attention to detail, and the ability to collaborate across departments to translate data into actionable insights.

• Data Management, Analysis, and Evaluation:
  Designs, implements, and maintains qualitative and quantitative data collection, evaluation, and quality improvement tools using WIC systems, including WIC Web Information System Exchange (WISE), and other data platforms.
• Data Management, Analysis, and Evaluation:
  Manages, analyzes, and synthesizes data from agency, site, and individual-level sources to produce actionable reports, dashboards, and evaluation findings.
• Data Management, Analysis, and Evaluation:
  Identifies trends, risks, gaps, and opportunities related to participant access, retention, outcomes, program effectiveness, and operational efficiency.
• Data Management, Analysis, and Evaluation:
  Conducts research to identify data needs and recommends data-driven solutions to improve WIC service delivery.
• Data Management, Analysis, and Evaluation:
  Assesses, analyzes, and reports on CQI data on a quarterly and as-needed basis.

• Program Support and Consultation:
  Provides data and evaluation consultation to the Executive Director, Associate Executive Director, MIS Manager, and WIC management staff to inform decision-making, program planning, and performance improvement.
• Program Support and Consultation:
  Supports WIC Services and site managers by providing data-driven feedback, coaching, and technical assistance to improve site operations and outcomes.
• Program Support and Consultation:
  Assists the WIC Services Unit in setting, monitoring, and achieving annual program goals and objectives.
• Program Support and Consultation:
  Leads and participates in cross-departmental, data-driven projects aligned with agency priorities.

• Reporting, Training, and Communication:
  Develops written reports, proposals, and presentations that synthesize data from WIC and external sources.
• Reporting, Training, and Communication:
  Prepares and delivers presentations for WIC staff and for local, state, and national meetings and conferences.
• Reporting, Training, and Communication:
  Collaborates with the WIC Services Unit to develop, implement, and evaluate training programs, including in-service and data literacy components.
• Reporting, Training, and Communication:
  Develops data-related guidelines, procedures, and documentation to promote consistent data use and understanding across the WIC program.

• Collaboration and Representation:
  Represents the agency on local advisory boards, coalitions, task forces, and committees as assigned.
• Collaboration and Representation:
  Interfaces with SLAHP and Lundquist Institute staff, other WIC agencies, public health agencies, community-based organizations, and State WIC staff regarding data, evaluation, and program improvement efforts.
• Collaboration and Representation:
  Attends meetings as directed to remain informed and contribute to discussions related to data analysis, evaluation, and service delivery.

• Professional Standards and Compliance:
  Maintains strict confidentiality of staff and participant data and ensures compliance with data privacy and security requirements.
• Professional Standards and Compliance:
  Completes required reports and documentation accurately and within established timelines.
• Professional Standards and Compliance:
  Maintains a professional, courteous, and customer-service-oriented demeanor in all interactions.
• Professional Standards and Compliance:
  Attends required trainings and maintains current knowledge of program development, evaluation standards, and emerging technologies.
• Professional Standards and Compliance:
  Works with minimal supervision, exercising initiative and independent judgment to organize and complete work.
• Professional Standards and Compliance:
  Meets established productivity, accuracy, and task management standards.
• Professional Standards and Compliance:
  Works flexible schedules, including outside core business hours, as required by agency needs.
• Professional Standards and Compliance:
  Attends WIC Nutrition Assistant training and obtains required certification.
• Professional…