Job Description & How to Apply Below
Operation Manager–College Model
Location:
Indore & Bhopal
Department:
Training and Operations
Reports To:
V.P Training and Operations
About the Program
The Aims to equip youth and professionals with future-ready skills in domains such as JAVA, Python, Data Analysis, Prompt Engineering, Data Analytics, Machine Learning, Generative AI, Data Annotation, Digital Marketing, Customer Support, GCC roles, UI/UX Design, and Coding , creating a sustainable talent pipeline for India's digital growth.
Skills Required
Program & Project Management for Skill Development Training Programs (Emerging Technologies)
Student Enrolment/Mobilization through Colleges, Universities, and various outreach channels
Strong understanding of the Student Life Cycle from Enrolment and Training to Operations Management and Placement.
Stakeholder & Partnership Management (Corporate Donors/Clients, College/University Principals, TPOs, Management Teams, Local Government Officials, etc.)
Data-driven Planning, Monitoring & Reporting
Knowledge of Emerging Technology domains
Excellent Communication & Presentation Skills
Leadership, Team Coordination & Problem-Solving Abilities
Desired Profile
Minimum 10 years of experience in skill development industry of which 5+ years of team management expertise is a mandate
Minimum 5+ years of expertise in donor funded skilling operations
Postgraduate in any field
Job Description s:
- Strategic Leadership
Develop and implement strategic plans to effectively manage Student Lifecycle:
Mobilization: form key institutional and government partnerships that will enable quality mobilization while achieving required numbers
Enrolment: enable & monitor enrolment processes to ensure end outcome in terms of numbers and quality
Training: ensure adherence to processes to enable high quality academic results
Placement: form networks with corporates & hiring partners to generate quality opportunities
Culture Management
Promote a culture that emphasizes a strong correlation between effective planning and positive results.
Promote result-driven mindset coupled with a commitment to ethical principles in the execution of tasks.
Build a learning culture, provide leadership, support, and professional development opportunities to team members.
Serve as a role model and cultural ambassador for the organization, actively speaking out against incorrect behavior and work.
Stakeholder Engagement
Liaison effectively with internal stakeholders for operational requirements.
Cultivate and maintain strong relationships with community partners, and other external stakeholders to enhance the impact and reach of the organization.
Collaborate with cross functional internal teams (PMO, Academic Excellence, HR, M&E, PRO, MIS, Curriculum, IT, Finance, Admin etc.) for operational requirements.
Participate in formal meetings to share operational feedback with respective stakeholders
Program Management
Oversee the planning, implementation, and evaluation of projects every quarter.
Enable implementation of execution plans to adhere to project mandates.
Ensure compliance with process metrices and quality standards while continuously seeking opportunities for program improvement.
Foster a collaborative and results-driven work environment.
People Management
Recruit, train, and mentor a high-performing regional/ center team.
Drive Performance Management process effectively, ensuring concrete feedback to team members.
Establish and communicate attrition reduction and employee satisfaction targets, outlining specific strategies, feedback mechanisms, and continuous improvement plans, to foster a positive and engaging workplace culture aligned with organizational goals.
Promoting the holistic development of team members.
Financial Management
Manage the budget for projects effectively, ensuring the allocation of resources aligns with program priorities and organizational objectives.
Reporting and Documentation
Prepare regular reports on program outcomes, financial performance, and other key metrics.
Maintain accurate and comprehensive documentation of program activities and impact for the purpose of reviews and internal and external audits.
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