Business Development Executive-Zoho

Business Analyst – Zoho Ecosystem

We are looking for a dynamic and detail-oriented Business Analyst with excellent communication skills and strong expertise in the Zoho ecosystem, including Zoho CRM and the broader Zoho One platform.
The ideal candidate will work directly with US-based clients, understand their business processes, translate requirements into scalable Zoho solutions, and coordinate with technical teams to ensure successful implementation. This role demands strong analytical thinking, stakeholder management, and the ability to manage client communication across time zones.

Requirements

2-5+ years of experience as a Business Analyst (Zoho-focused preferred)

Excellent verbal and written English communication skills

Proven experience handling US clients directly

Strong knowledge of CRM and business process automation

Ability to convert business needs into functional requirements

Strong documentation and presentation skills

Problem-solving mindset with attention to detail

Preferred Qualifications
Zoho certifications

Experience with CRM migrations (Salesforce, Hub Spot, etc. to Zoho)

Exposure to Agile/Scrum methodology

Understanding of APIs and system integrations

Benefits

Work with International Clients

High Career Growth in the Zoho Ecosystem

End-to-End Project Ownership

Skill Expansion in Automation & Integrations

Exposure to Diverse Industries

Client-Facing & Leadership Opportunities

Competitive Compensation & Performance Incentives

Flexible & Hybrid Work Possibilities

Continuous Learning & Certification Support