Office Administration Manager

Company

Description:

Insta Power Control & Equipments Pvt. Ltd. (IPCE) is Central India's largest manufacturing facility for electrical turnkey solutions, MEP EPC projects, and HT/LT Control Panels. With 35+ years of expertise and a strong legacy of innovation, IPCE was the first in the region to successfully conduct and pass the  IEC-61439 TTA certification  for its own panel design. Our team continues to expand, and we are looking for a dynamic professional to strengthen our HR and administrative leadership.

Role

Description:

We are looking for a detail-oriented and proactive Admin & Back Office Executive to support the organization's daily operations. The ideal candidate will be responsible for managing enquiry data, documentation, service coordination, communication with clients and consultants, and ERP maintenance. This role demands excellent follow-up, organizational, and communication skills.

Key Responsibility:
Maintain and update  Enquiry Index / Enquiry Register  on a regular basis.
Take  follow-ups from clients  on submitted offers, queries, and ongoing approvals.
Send  GAD (General Arrangement Drawings)  to clients and consultants for approval and track the approval status.
Maintain and update  ERP software  with accurate data related to enquiries, offers, orders, dispatch, and service.
Handle  service calls , log complaints, schedule service visits, and coordinate with service engineers and teams to ensure timely resolution.
Prepare and send offers/quotations  to clients as per provided BOQ and pricing.
Assist the sales and technical team with documentation and internal coordination.
Coordinate between departments (Sales, Design, Service, Stores, Accounts) for smooth workflow.
Draft and share emails, letters, and professional communication when required.
Maintain proper  document filing (soft & hard copy)  for all projects and correspondence.