Store Manager; Retail

Responsibilities

• Manage day-to-day store operations, including opening and closing procedures
• Lead, train, schedule, and motivate store staff
• Drive sales performance and meet or exceed store targets
• Ensure excellent customer service and handle customer concerns or complaints
• Monitor inventory levels, place orders, and prevent shrinkage
• Maintain visual merchandising and store appearance standards
• Enforce company policies, procedures, and safety guidelines
• Analyze sales reports and implement strategies to improve performance
• Manage cash handling, deposits, basic financial reporting, and basic store administration
• Establish and enforce standard operating procedures to ensure smooth daily store operations

• Bachelor’s degree in Management or related field
• Proven experience as a Store Manager or in a retail leadership role minimum for 3 years
• Strong leadership and team-building skills
• Excellent communication and customer service abilities
• Sales-driven mindset with problem-solving skills
• Ability to multitask and work in a fast-paced environment
• Basic computer skills
• Willing to work in Serpong (BSD), Tangerang