Fleet Body Repair Associate

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

We are Grab Rentals  provide fleet supply to Grab, serving the non bank-able partner to work as Grab's driver-partner. In the Fleet team, we identify opportunities to maintain the competitive cost to serve through maintenance strategy, strategic partnership and excellence process in vehicle operating process. We are serving 11 cities and in Jabodetabek we have 5 different pool locations.

Get to Know the Role

The Fleet Body Repair Associate audits vehicle body repairs, ensuring accurate workshop estimates, minimizing repair downtime, and preventing over-repair fraud for our self-insured fleet. Collaborating with Fleet Operations and Quality teams, you will uphold repair standards. You will report to Fleet Support Management and be based at our BSD Pool.

The Critical Tasks You Will Perform

• Follow up inspection result of return units for reported damage and legitimacy of repair request (Non fraud; ensure damage : new / additional, accidental or just wear and tear)
• Assess trends of necessity of parts replacement VS special repair / refurbish one, with focus on time and cost efficiency.
• Detecting and reporting potential fraudulent repair requests and mis-use self repair by Drivers or staff.
• Collaborate with workshop network to clarify repair scope and give recommendations (repair vs replace)
• Support data analytics for damage trends & spare parts requirements
• Manage field assessor to ensure on time assessment to minimize vehicle idle time.

What Essential Skills You Will Need

• Bachelor's degree in Automotive / Mechanical Engineering, Business Administration or related technical field.
• At least 2 years experience in vehicle inspection / automotive repair / fleet management / insurance claim vehicle assessment.
• Knowledge of car vehicle body, mechanical, electrical systems and body repair process related
• Understanding of cost - time effective repair VS replacement decision.
• Prior experience of data insight generation, prefer to have experience in reporting to mid management

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance
  .
• With Grab Flex
  , create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave
  , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our Flex Work arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.