Riders Acquisition & Engagement

Always Hiring! | HR Recruitment Specialist | Human Resources Development | Bachelor degree of Psychology | Certified Human Resources Executive (BNSP)

Job Description :

• Lead the rider acquisition process, including indentifying potential driver partners, conducting outreach, explaining partnership benefits and ensuring a smooth onboarding experience
• Assist in the development and implementation of rider engagement initiatives to promote satisfaction and retention.
• Collaborate with different teams to help align engagement efforts with company goals.
• Receive written or via phone feedback from riders and suggest improvements to enhance their experience.
• Serve as a point of contact for riders regarding engagement-related questions or initiatives.
• Assist with adapting global engagement practices to local contexts.
• Conduct screening and verification of prospective riders to ensure all documents and eligibility requirements meet company standards.

Requirements :

• Bachelor’s degree in Communications, Marketing, Business Administration, or a related field (or equivalent experience).
• 1-2 years of experience in a role focused on engagement, communication, or community-building.
• Strong organizational skills with the ability to manage multiple tasks.
• Creativity and a collaborative approach to work.
• A passion for building community and improving team morale.
• Willing to mobile

• Associate

• Full-time

• Public Relations and Distribution

• Food and Beverage Services and Truck Transportation