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Riders Acquisition & Engagement

Job in South Tangerang, Banten, Indonesia
Listing for: PT. Sewu Segar Nusantara
Full Time position
Listed on 2026-01-24
Job specializations:
  • HR/Recruitment
    Talent Manager
Job Description & How to Apply Below
Location: South Tangerang

Always Hiring! | HR Recruitment Specialist | Human Resources Development | Bachelor degree of Psychology | Certified Human Resources Executive (BNSP)

Job Description :

  • Lead the rider acquisition process, including indentifying potential driver partners, conducting outreach, explaining partnership benefits and ensuring a smooth onboarding experience
  • Assist in the development and implementation of rider engagement initiatives to promote satisfaction and retention.
  • Collaborate with different teams to help align engagement efforts with company goals.
  • Receive written or via phone feedback from riders and suggest improvements to enhance their experience.
  • Serve as a point of contact for riders regarding engagement-related questions or initiatives.
  • Assist with adapting global engagement practices to local contexts.
  • Conduct screening and verification of prospective riders to ensure all documents and eligibility requirements meet company standards.

Requirements :

  • Bachelor’s degree in Communications, Marketing, Business Administration, or a related field (or equivalent experience).
  • 1-2 years of experience in a role focused on engagement, communication, or community-building.
  • Strong organizational skills with the ability to manage multiple tasks.
  • Creativity and a collaborative approach to work.
  • A passion for building community and improving team morale.
  • Willing to mobile
Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Public Relations and Distribution
Industries
  • Food and Beverage Services and Truck Transportation
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