Store Manager - Coffee Shop

Qualifications

• Bachelor's degree in Hospitality, Business, or related field
• Minimum 2 years of experience in a similar supervisory or assistant managerial role
• Excellent interpersonal and communication skills
• Strong knowledge of F&B operations and customer service best practices
• Highly disciplined, honest, well‑organized, well‑groomed and proactive
• Experience in the Food & Beverage industry is a must (preferably coffee shop)
• Resides in the South Jakarta area
• Willing to be placed in Alam Sutera / South Jakarta

• Assist the Store Manager in overseeing daily operations and ensuring excellent guest experience.
• Supervise and motivate team members to maintain high service and food quality standards.
• Handle staff scheduling, attendance, and performance evaluations.
• Support inventory management, including ordering and stock control.
• Ensure compliance with hygiene, safety, and operational standards.
• Address customer inquiries and resolve complaints professionally.
• Coordinate with kitchen and service teams to maintain smooth workflow.
• Support training and onboarding of new team members.

• Duty meals
• Service charge
• Bonus (upon achieving targets)
• Dynamic work environment