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Merchant Operations Specialist

Job in Daerah Khusus Ibukota Jakarta, Indonesia
Listing for: Qpon. Trademarks belong to their respective owners
Full Time position
Listed on 2025-11-27
Job specializations:
  • Business
    Business Development
Job Description & How to Apply Below
Location: Daerah Khusus Ibukota Jakarta

South Jakarta, Indonesia | Posted on 07/03/2025

  • Content Optimization:
    Guide merchants in enhancing their store visuals and product listings to attract and convert users effectively.
  • Promotional Strategy:
    Assist in designing and executing impactful campaigns tailored to each merchant’s business needs.
  • Ads & Exposure Management:
    Coordinate ad placements and leverage platform exposure opportunities to boost merchant visibility.
  • Customer Experience Improvement:
    Monitor refund and complaint trends to provide actionable insights and support better customer satisfaction.
Requirements
  • Graduated from bachelor's degree (S1) from all majors, preferably from business, management, marketing, and e-business development.
  • Detail-oriented, communicative, and comfortable working cross-functionally.
  • Strong execution and learning ability; open-minded and adaptable to new workflows.
  • Awareness of F&B trends and online consumer behavior in Indonesia is a plus.
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