Travel & Accommodation Specialist

Responsibilities

• Provide high-level (C-level & Executive) administrative support in traveling matters. Requires discretion, confidentiality, and detailed knowledge of the travel's operations and procedures.
• Make local & overseas travel arrangements to make the best use of executive time & preferences.
• May have access to handle third parties or direct principal such travel agent, hotel, airlines etc.
• Handle confidential information and maintain the security of the executive's records and files.
• Design seamless multi-city travel plans based on personal preferences.
• Secure high-end hotels, suites, or residences with required amenities (private gyms, spas, or work spaces).
• Book flights (commercial or private), rental cars, and chauffeur services.
• Provide updates on flight changes, delays, or emergencies.
• Arrange restaurant reservations, spa treatments, event access, and local experiences.
• Manage travel costs, loyalty programs, and reimbursement reports.
• Assist with lost luggage, visa issues, or urgent rebooking needs.

• Minimum education:
  
  SMK/Diploma’s Degree in Tourism
• Proven experience in luxury travel planning, personal assisting, or hospitality.
• Strong knowledge of high-end accommodations, private travel, and concierge services.
• Familiarity with booking platforms (GDS systems, etc.).
• Tech‑savvy with experience in travel apps, GPS tools, and flight trackers.
• Problem‑solving mindset with the ability to work under pressure and adapt to last‑minute changes.
• Must be fluent in English, verbal and written
• Able to use Microsoft Office program (Word, Excel, PowerPoint)
• Willing to WFO in Gading Serpong Area

Associate

Full‑time

Other

Travel Arrangements