LEAD CHECKER - Festivals

Position: LEAD ID CHECKER - Festivals
Levy Sector

*
* Position Title:

Lead  - Festivals*
* ** Pay Range** :  $16.90 - $25.00

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* ** Position Overview*
* The  / Loss Prevention Supervisor plays a critical role in ensuring safe, compliant, and efficient operations across all festival bars, beverage points, and controlled access areas. This position oversees a team of  and Loss Prevention staff, ensuring all alcohol service regulations, security procedures, and Levy/Client guidelines are followed.

This role requires strong leadership, excellent judgment, and the ability to work in fast-moving environments with large crowds and high-pressure moments. The Supervisor is responsible for maintaining compliance, reducing risk, supporting guest safety, and protecting Levy assets while creating a positive festival experience.

** Key Responsibilities*
* ** Alcohol Compliance & *
* + Supervise  across assigned festival zones.

+ Ensure all team members correctly verify age using accepted forms of identification.

+ Enforce 21+ wristband policies and prevent underage access to alcohol.

+ Support staff with difficult or escalated .

+ Conduct ongoing compliance checks and spot audits throughout the event.

** Loss Prevention & Risk Reduction*
* + Monitor festival operations for potential theft, fraud, or policy violations.

+ Support bar teams, vendor partners, and supervisors with loss prevention procedures.

+ Identify suspicious behavior and take appropriate action aligned with Levy and client policies.

+ Oversee cash handling guidelines and ensure proper POS procedures are followed.

+ Communicate any irregularities or concerns to management immediately.

** Team Leadership & Training*
* + Lead, train, and coach a team of  and Loss Prevention staff.

+ Conduct pre-shift briefings outlining expectations, policies, and safety reminders.

+ Assign team positions, rotations, and break schedules.

+ Ensure staff understand escalation paths and customer service expectations.

** Guest Experience & Safety*
* + Maintain a positive, friendly, professional presence with guests and vendors.

+ Balance safety, compliance, and guest service with calm, confident decision-making.

+ De-escalate tense situations proactively and respectfully.

+ Coordinate with Security, Medical, and Festival Ops for crowd control or safety issues.

** Operational Execution*
* + Support accurate wristband application, tracking, and quality checks.

+ Ensure equipment (, lights, wristband tools, radios) is working and properly distributed.

+ Document incidents, refusals, and disruptions using established reporting procedures.

+ Assist with end-of-day breakdown and inventory of equipment.

** Qualifications*
* + Experience in loss prevention, event security, , law enforcement, or festival operations preferred.

+ Strong understanding of alcohol compliance laws and responsible service practices.

+ Excellent communication, situational awareness, and decision-making skills.

+ Ability to lead and motivate staff in a high-volume festival environment.

+ Calm under pressure and capable of managing difficult guest interactions professionally.

+ Comfortable working long hours, outdoors, in large crowds, and in variable weather.

+ Ability to travel and work nights, weekends, and extended schedules during festival seasons.

** Skills & Attributes*
* + Highly observant with strong attention to detail

+ Confident, assertive, and able to enforce policies consistently

+ Strong leadership and…