Food & Beverage Manager

Overview

Live the Island Life as a Restaurant, Bars & Events Manager

Tommy Bahama is a lifestyle brand that invites our guests to relax, recharge, and experience a slice of paradise. At our resort, we deliver this through exceptional dining, elevated cocktails, and unforgettable event experiences. As the Restaurant, Bars & Events Manager, you will lead our food & beverage outlets and event operations with a focus on service excellence, team development, and seamless execution—ensuring every guest enjoys a relaxed yet refined experience that embodies the spirit of the islands.

• Leadership & Operations:
  • Oversee daily operations across the restaurant, bars, and resort event spaces
  • Drive guest satisfaction through proactive service management, staff engagement, and hands‑on floor presence
  • Develop and implement service standards that reflect Tommy Bahama’s premium hospitality experience
  • Collaborate with the culinary team to align food and beverage offerings with seasonal menus and resort concepts
  • Ensure consistent and effective communication across front‑of‑house and back‑of‑house teams
• Team Management & Training:
  • Recruit, train, and mentor staff to deliver attentive, polished, and friendly service
  • Create staffing plans and manage schedules to meet fluctuating business needs
  • Lead pre‑shift meetings, conduct performance evaluations, and provide coaching for team development
  • Foster a positive and inclusive team culture aligned with Tommy Bahama’s brand values
• Events & Private Functions:
  • Manage and coordinate all aspects of on‑property events—from intimate dinners to resort‑wide functions
  • Work with sales, catering, and marketing teams to plan and execute memorable guest events
  • Oversee setup, breakdown, and event execution while maintaining brand standards and guest satisfaction
  • Manage event budgets, contracts, and timelines to ensure operational efficiency
• Financial & Administrative:
  • Monitor food & beverage budgets, labor costs, and inventory controls to ensure profitability
  • Analyze sales and guest feedback to identify opportunities for improvement
  • Ensure compliance with health, safety, and licensing regulations
  • Manage vendor relationships and coordinate ordering of bar and service supplies
• Additional Duties:
  • Maintains a commitment to customer service and guest satisfaction
  • Leads and supervises the outlets team
  • Ensures the physical atmosphere and cleanliness of the restaurant, including inspecting tabletops and side stations
  • Take the initiative to develop and execute new promotions, events, etc.
  • Responsible for daily report input and logbook entries
  • Works with culinary to develop new food menus responsive to the local market
  • Enforces high standards of hygiene and sanitation within the outlets
  • Tracks payroll and revenue daily
  • Ensures the security of monies, credit and financial transactions
  • Establishes par levels for supplies and equipment
  • Supervises the performance, attendance, attitudes, appearance and conduct of team
  • Manages timely completion of performance appraisals
  • Monitors time punches in Timesaver, ensuring accurate payroll for all staff
  • Monitors and maintains the outlets’ systems and equipment to ensure their optimum performance
  • Develops and implements controls for expense management
  • Implement strategies to continually improve revenues
  • Provides prompt follow‑up to all guest concerns
  • Assists the Director of Food & Beverage with the design and implementation of training programs
  • Empowers team to exceed service standards
  • Instills a calm, organized approach in all stressful situations
  • Works with PS to recruit and hire staff
  • Completes all proper new hire and termination paperwork
  • Orders all necessary office supplies and ensures proper stocking levels
  • Maintains a safe and pleasant work environment
  • Ensures cleanliness of outlets’ storage rooms
  • Promotes high team morale
  • Recommends discipline and/or termination when appropriate of team members
  • Takes a proactive approach to coaching and counseling
  • Attends appropriate resort, division and department meetings
  • Resolves guest issues promptly and with great care and effectiveness
  • Maintains a strong knowledge of hospitality trends, especially food & beverage
  • Provides…