Receptionist, Administrative​/Clerical

Join Our Team as a Residential Support at ABC Recovery Center!

Are you passionate about providing exceptional customer service and creating a welcoming environment? ABC Recovery Center is seeking a professional and organized Receptionist to join our team. If you have strong communication skills, attention to detail, and thrive in a fast-paced healthcare setting, we want to hear from you!

As a Receptionist, you will:

• Serve as the first point of contact for clients, visitors, and staff.
• Answer and manage a multi-line phone system, directing calls and taking accurate messages.
• Greet and assist clients and visitors, ensuring a professional and courteous experience.
• Handle mail distribution, office supply inventory, and administrative support tasks.
• Maintain confidentiality and compliance with HIPAA regulations.

Why ABC Recovery Center?

At ABC Recovery Center, we believe in investing in our team members. We offer a comprehensive benefits package, including:

• 401(k) Plan:
  Secure your future with our competitive 401(k) plan.
• Health Insurance:
  Comprehensive medical, dental, and vision coverage.
• Paid Time Off:
  Generous vacation, sick leave, and holidays to ensure work-life balance.
• Professional Development:
  Opportunities for growth and advancement within our expanding organization.
• New Facilities:
  Be part of our exciting growth as we prepare to open a new state‑of‑the‑art facility in 2026.

We are committed to fostering a supportive and inclusive work environment where you can thrive and make a difference.

Position Summary:

The Receptionist oversees and administers all clerical activities related to the day‑to‑day operations of ABC Recovery Center. This position ensures a professional and welcoming environment for clients and visitors while supporting organizational compliance and operational efficiency.

• Answer and manage a multi-line telephone system; direct calls appropriately.
• Receive, sort, and distribute mail and faxes.
• Oversee office supply inventory and restocking.
• Assist with administrative needs across departments.

• Maintain client confidentiality under HIPAA regulations.
• Ensure office equipment is functional; report repair needs promptly.

• Greet and assist clients and visitors professionally.
• Provide courteous service to all callers and guests.

• Handle cash transactions accurately and securely.
• Recommend supply purchases to the Director of Operations.
• Perform other duties as assigned.

• Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, and changes approach or method to best fit the situation.

• Expresses ideas and thoughts verbally and in written form. Exhibits good listening and comprehension, keeps others adequately informed, and selects and uses appropriate communication methods.

• Identifies and addresses conflicts in a timely manner, facilitates open communication, seeks mutually beneficial solutions, and maintains a positive working environment.

• Displays courtesy and sensitivity, manages difficult or emotional customer situations, meets commitments, responds promptly to customer needs, and solicits customer feedback to improve services.

• Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments, and meets attendance and punctuality guidelines.

• Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, displays understanding of how job relates to others, uses resources effectively.

• Uses good clinical judgment and professional boundaries when assessing, counseling, and consulting.

• Identifies problems in a timely manner, gathers and…