Pharmacy Manager - Newly Range

Pharmacy Manager - Sign-On Bonus & Newly Increased Salary Range

Location: Indianola, IA

• Patient Experience
  • Engage patients, greet them and offer assistance with products and services.
  • Resolve patient issues promptly and answer questions to ensure a positive experience.
  • Model and share customer‑service best practices with the team to deliver distinctive service.
  • Promote Walgreens healthcare services (consultation, medication management, drug therapy reviews, immunizations, diagnostic testing, and patient outcomes) to shift the pharmacy role from transactional to interpersonal.
  • Participate in community events as requested by the Store Manager.
• Operations
  • Provide counseling on medication usage, side effects, interactions, and alternatives.
  • Perform pharmacist tasks: compounding, drug therapy reviews, verification, and medication management.
  • Dispense prescriptions accurately, ensuring compliance with regulations and company policies.
  • Establish procedures that promote efficient workflow, oversee staff scheduling, and coordinate activities.
  • Ensure Good Faith Dispensing procedures are followed for controlled substances.
  • Collaborate with the Store Manager to develop new business opportunities.
  • Maintain proficiency with pharmacy systems and support staff and patients with IT.
  • Process insurance claims accurately and resolve payment rejections.
  • Perform clinical and wellness services such as immunizations and diagnostic testing.
  • Maintain the pharmacy department’s maintenance, housekeeping, and improvements.
  • Prepare and submit required records and reports to state and federal authorities.
• People & Performance Management
  • Partner with the Store Manager for hiring, discipline, termination, and compliance with employment laws.
  • Set expectations and goals, recognize improvements, and manage performance reviews.
  • Identify high‑potential team members and support career progression.
  • Address employee relations concerns and maintain morale.
• Training & Personal Development
  • Maintains required licensing and certifications, including immunizer status.
    • BS/Pharm‑D and current pharmacist license in the district.
  • Continuously update knowledge through journals, Walgreens publications, and trainings.
  • Complete required education credits and training modules.
  • Seek professional development via self‑assessment and mentor coaching.
• Communications
  • Support the Store Manager by communicating corporate health and wellness information to staff.
• Business Performance Management
  • Analyze pharmacy financials, customer service, and inventory data; seek improvement opportunities.
• Business Planning
  • Build relationships with local medical community and promote pharmacy services.
    • Support the Store Manager in expanding community health and wellness awareness.

• BS in Pharmacy or Pharm‑D Degree from an accredited institution.
• Active pharmacist license in the district states.
• Certified Immunizer or willingness to become one within 90 days of hire.
• Minimum of 1 year of pharmacy experience, including prescription filling, recordkeeping, compliance, operations, software, and insurance billing.
• Working knowledge of state and federal controlled substance laws.
• Leadership rating of at least 3.0 on the last performance review (internal candidates only) and no disciplinary actions in the past 12 months.

• Supervisory experience in planning and directing pharmacy staff.
• At least 6 months pharmacy experience with Walgreen Co.
• Leadership rating of 3.7 or above on the last performance review (internal candidates only).

Pharmacy Manager: $5,863.20 – $6,438.20 Bi‑Weekly

An Equal Opportunity Employer, including disability/veterans. We will consider employment of qualified applicants with arrest and conviction records.