Transportation Backhaul Coordinator

Gleaners Food Bank of Indiana is the state’s largest hunger relief organization and one of the leading food banks in the Feeding America Network. In additional to vital hunger relief programs in our 21-county service area, we also operate Fresh Connect Central, a regional produce cooperative for Feeding America, serve as a contract reclamation site for Kroger Central Division, and are a staging site for FEMA disaster response.

Position Purpose of The Transportation Backhaul Coordinator:
The Transportation Backhaul Coordinator has both operational and regulatory responsibilities and serves as the primary point of contact and subject matter expert for vehicle fleet operations s role oversees compliance with local, state, and federal transportation regulations, including DOT and FMCSA standards, while upholding internal policies and procedures. The Transportation Backhaul Coordinator plays a vital role in ensuring the safe, compliant, and efficient operation of Gleaners’ fleet through routing, dispatch support, backhaul coordination, and transportation technology analysis.

This is a highly data-driven role that leverages operational metrics to inform business decisions, improve fleet performance, and solve complex transportation challenges. All responsibilities and duties will further Gleaners’ mission to be a leader in the fight against hunger.

Essential Functions of The Transportation Backhaul Coordinator:

Identify, evaluate, and secure backhaul freight opportunities to maximize fleet utilization and reduce empty miles.

Partner with Transportation Load Planner to identify available drivers for backhaul operations.

Book spot market freight through DAT, Internet Truckstop, and other broker platforms, including completion of broker and carrier setup documentation.

Confirm order numbers, schedule appointments, and manage vendor systems.

Provide routing, dispatch, and load coordination support to ensure timely pickups and deliveries.

Transportation Systems & Technology

Learn and effectively use Gleaners’ routing software, load boards, GPS, and fleet management systems.

Analyze transportation technology data to identify operational improvements and efficiency opportunities.

Maintain accurate vehicle, driver, and load data across all transportation systems.

Compliance & Regulatory Oversight

Serve as a subject matter expert for DOT and FMCSA regulations.

Collaborate with the Transportation Manager to ensure fleet compliance with all applicable regulatory requirements.

Maintain preventive maintenance records and ensure all required documentation is properly stored in fleet systems.

Support audits, inspections, and compliance reviews.

Data, Reporting & Analytics

Track and analyze mileage, fuel usage, labor hours, deliveries, and performance metrics.

Maintain spreadsheets, reports, dashboards, and fleet databases for budgeting and operational analysis.

Provide ad hoc analysis and data storytelling to leadership as needed.

Fuel, Cost & Asset Management

Manage fuel systems (credit cards and internal pumps) and ensure accurate reporting.

Record and maintain vehicle repair, fuel, mileage, and maintenance costs within fleet management systems.

Monitor vehicle utilization and lifecycle metrics.

Communication & Collaboration

Serve as a primary point of contact for internal departments, brokers, vendors, and drivers.

Monitor assigned email accounts daily and respond to internal and external inquiries in a timely manner.

Work cross-functionally to support safe, efficient transportation operations.

Participate in staff, departmental, and board or committee meetings as requested.

Perform other duties as assigned.

Education and/or Experience of The Transportation Backhaul Coordinator:

2+ years of experience in…