Service Lead

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth, and development. Consider joining our family - take care of your career and your community!

Meijer Rewards

• Weekly pay
• Scheduling flexibility
• Paid parental leave
• Paid education assistance
• Team member discount
• Development programs for advancement and career growth

Please review the job profile below and apply today!

Job Overview:

Provides direction related to operations, processes, and conditions of their area. Plans, guides, and empowers team members in the day-to-day operation of the department. Sets an example by modeling exceptional customer experience. Helps achieve department goals and influences peers to create a successful strategy.

Key Responsibilities:

• Engage with peers to provide the best shopping experience, including checkout.
• Communicate with team members and assign daily tasks.
• Mentor and coach team members to exceed customer service and sales goals, ensuring standards and training are met.
• Support training and cross-training of team members to improve productivity.
• Assist in department scheduling to enhance engagement, service, sales, and profitability.
• Monitor product freshness and ensure proper rotation and dating.
• Ensure compliance with food safety standards and work safely, aligning with 200% accountability.
• Oversee ordering, receiving, stocking, pricing, and display of products.
• Create an inclusive environment supporting Meijer’s culture, diversity, equity, and inclusion.
• Operate registers and handle cash when needed.
• Operate powered equipment if applicable.
• Participate in inventories to meet goals.
• May act as Lead in other departments as needed.

Qualifications:

• Passion for customer service and approachability.
• Initiate interactions with customers and peers.
• Excellent communication skills.
• Retail or customer service experience preferred.
• Creative thinking and influencing skills.
• Ability to build rapport and create repeat business.
• Physical ability to lift, carry, push, pull, bend, and twist.
• Experience in executing plans.
• Positive team influence and commitment to inclusivity.

Helping candidates find great careers is our goal. The information provided is secure and confidential.

We encourage you to apply directly through our website.