Store Manager in Training

Our sweet MIT perks & compensation:

• Market competitive hourly compensation
• Eligibility for end of period store bonus
• Excellent comprehensive benefits starting the first day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• Work in a fun, exciting team environment
• FREE cookies with every shift!

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present.
• Supervise, train, and coach 2-5 team members engaged in cookie sales and customer deliveries.
• Lead onboarding and initial training for new hourly staff.
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders, and Delivery Drivers) in the manager's absence.
• Support Store Ops Manager with ordering, inventory control, and scheduling.
• Hold staff accountable to Insomnia Cookies' standards (baking, uniform, company policies, etc.).
• Ensure all team members provide excellent customer service and upselling.

• At least 1 year of supervisory experience in a restaurant or retail store
• Experience conducting in-person interviews of hourly support staff
• Experience with Point of Sale (POS) systems
• Proficiency in MS Office, Word, and our Applicant Tracking System
• Ability to work a 4-5 day work week with 1-2 mid-to-late shifts (Thurs-Sun)
• Must be 18 years or older and legally eligible to work in the U.S.

Insomnia Cookies was founded in a college dorm room by Seth Berkowitz. Today, over 20 years later, our innovative bakery + delivery concept has become a cult brand loved by cookie enthusiasts worldwide. With over 300 stores globally, our flagship in Philadelphia, and a growing shipping and gifting portfolio, we are revolutionizing the cookie game by truly "
Imagining What's Possible
"!