Food Unit Lead

FOOD UNIT LEAD (FULL TIME) –
TouchPoint Support Services

Location: 2001 West 86th Street, Indianapolis, IN 46260 (online applications only)

Coordinates the activities of food‑service employees to create an enjoyable dining experience for customers, staff and visitors.

• Provides quality customer service by giving one‑on‑one attention to detail.
• Oversees and participates in the preparation and service of food and beverage items in accordance with company standards for presentation, sanitation, safety and portion control.
• Helps plan menus.
• Ensures timely, efficient meal service; supervises serving of meals.
• Responds to customer complaints in person at the time of the complaint and via email for electronic complaints.
• Trains employees; assigns and coordinates work of employees to promote efficiency and excellence in food and service.
• Determines work procedures, prepares work schedules and expedites workflow.
• Uses proper systems for completion of required daily/weekly/monthly reports such as inventory‑cash reports, production records, payroll and time‑keeping.
• Responsible for proper cash handling as established by the Food Accounting Manual.
• Orders food and other necessary supplies from approved sources or purveyors.
• Directs and participates in the overall sanitation and safety of the facility and employees in accordance with company standards and government regulations.
• Develops sanitation schedule and ensures food‑service employees adhere to the schedule for cleaning of kitchen and dining area and washing of kitchen utensils and equipment.
• Issues written and oral instructions.
• Helps select and orient employees; oversees staff training in areas of responsibility.
• Performs other duties as assigned.

• Willingness to train and perform a variety of food‑service tasks.
• Full‑time availability;
  Monday through Friday with potential evenings and alternate weekends.
• Ability to work independently and as part of a team.

Both full‑time and part‑time associates receive:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits (Critical Illness, Accident, Hospital Indemnity, Legal Services, Choice Auto and Home Program)

Full‑time associates also receive:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

See  for wage transparency information.

Touchpoint maintains a drug‑free workplace.

We are an equal‑opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other protected classification.

Applications are accepted on an ongoing basis until all openings are filled. Candidates who are declined due to position closure may be considered for future opportunities and are welcome to reapply.