Network Service Manager

Network Service Manager – Gleaners Food Bank of Indiana

Gleaners Food Bank of Indiana is the state's largest hunger relief organization and one of the leading food banks in the Feeding America Network. In addition to vital hunger relief programs in our 21‑county service area, we also operate Fresh Connect Central, a regional produce cooperative for Feeding America, serve as a contract reclamation site for Kroger Central Division, and are a staging site for FEMA disaster response.

• Medical/Dental/Vision
• Generous PTO, all federal holidays, volunteer days and birthdays
• On‑site exercise facility
• Robust Wellness Program
• 403 Plan with Match
• Success Sharing Incentive Plan

• Manage all Gleaners hunger relief distribution activity within the assigned region (agencies, pantries, schools, mobiles, etc.).
• Serve as primary point of contact for all assigned Network Partners to ensure the highest level of customer service.
• Work as a liaison between the regional food assistance partners and other internal departments.
• Ensure Network Partner compliance with all Feeding America requirements, Gleaners and government regulations (TEFAP) and local health codes through monitoring visits, inspections and proper documentation.
• Expand and leverage community partnerships within assigned region to recruit new or enhance current distribution sites, addressing storage capacity, volunteers, leadership development or other identified needs.
• Provide guidance on any hunger relief efforts in the assigned region in collaboration with internal and external partners to strengthen the existing network.
• Coordinate requests for grant funding for Network Partners in the assigned region.
• Provide input for organizational communications, including story bank, newsletter, website content, etc.
• Attend all-staff, department and community meetings related to hunger relief.
• Monitor deadlines for any grants related to program activities in the assigned region.
• Perform all other duties as assigned.

• Bachelor's Degree or equivalent experience.
• Minimum of three years work experience in a related field.
• Food Safety and Handling Certified, or ability to be certified.
• Multilingual preferred, but not required.
• Strong organizational, interpersonal, and relationship management skills.
• Excellent verbal, written communication and presentation skills.
• Basic math and problem‑solving skills.
• Outstanding public demeanor for dealing with agencies, coworkers, volunteers and donors.
• Initiative/self‑starter ability to work without close supervision.
• Ability to work in a fast‑paced environment with multifaceted demands while meeting deadlines.
• Proficient in computer, copier, fax machine, telephone and other office equipment.
• Proficient in Microsoft Excel, Word, Outlook, PowerPoint, Google Docs and CRM platforms.
• Ability to work with people of diverse backgrounds.

• Valid driver's license, clean driving record, and must be insurable by company vehicle insurance provider.

* Gleaners Food Bank is an Equal Employment Opportunity Employer and provides equal opportunities for employment and advancement for all individuals, without regard to race, color, national origin, religion, sex, gender identity, gender expression, sexual orientation, disability, age, marital status, family/parental status, pregnancy, leave status, genetic information, veteran status, creed, citizenship status, income derived from a public assistance program, political beliefs, reprisal or retaliation for prior civil rights activity, or any other status or category protected by applicable federal, state, or local law.*