More jobs:
Service Technician ; Multi Family
Job in
Indianapolis, Marion County, Indiana, 46227, USA
Listed on 2026-01-12
Listing for:
Birge & Held
Part Time
position Listed on 2026-01-12
Job specializations:
-
Maintenance/Cleaning
Building Maintenance, Maintenance Technician / Mechanic, Facility Maintenance, HVAC Tech / Heating Engineer
Job Description & How to Apply Below
B I R G E & H E L D
Investing in Communities to Transform Lives.
Supporting 3 Multifamily Communities
Alpine Studio, Beechmill, and The Jacob (Indianapolis, IN) - 370 Units
WHO WE ARE
It's fun to work in a company where people truly believe in what they are doing. At Birge & Held, we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision.
At Birge & Held, our employees have a Passion for People, demonstrate Leadership at Every Level, and are Always Learning & Innovating. Through these core values, we make our purpose a reality, "Investing in Communities to Transform Lives."
POSITION OVERVIEW
The Service Technician I is responsible for supporting the daily maintenance operations of an apartment community to ensure resident satisfaction, property functionality, and compliance with company standards. This role is essential to Birge & Held's continued success and reports directly to the Operations Manager.
KEY RESPONSIBILITIES
Regulatory and Policy Compliance
- Conduct all business in accordance with company policies, Fair Housing regulations, the Americans with Disabilities Act, the Fair Credit Reporting Act, and all other applicable laws.
- Inspect buildings and common areas to assess cleanliness, safety, and overall property condition.
- Perform basic repairs and maintenance of HVAC units, electrical systems, mechanical equipment, plumbing fixtures, and structural facilities.
- Complete all assigned work orders within 48 hours, unless an emergency requires immediate action.
- Ensure unit turnovers are completed within five (5) working days unless otherwise directed by the Operations Manager.
- Perform on-site work to preserve and enhance asset appearance and functionality.
- Provide daily progress updates and communicate frequently with the operations team.
- Coordinate and complete tasks in alignment with broader departmental priorities.
- Maintain a professional, respectful, and courteous demeanor with residents, prospective residents, team members, and vendors.
- Assist in ensuring a positive resident experience through timely service and proactive maintenance.
- Maintain the cleanliness and safety of grounds and common areas.
- Support seasonal tasks such as snow removal, landscaping, and debris cleanup to ensure curb appeal.
- Assist with maintenance needs at other B&H properties as requested.
- Complete and submit required administrative documentation (e.g., work order logs, inspection forms) accurately and on time.
- Participate in the maintenance on-call rotation to handle after-hours emergencies.
- Perform other duties as assigned by the Service Manager.
- Formal technical training and/or equivalent job experience in heating and air conditioning, preferred.
- EPA certification for refrigerant handling, preferred or willingness to obtain certification upon hire.
- HVAC certification, preferred.
- For positions that require travel between properties, a valid driver's license and reliable transportation are required.
- Working knowledge of OSHA standards and other environmental safety standards.
- Provide your own hand tools including but not limited to power drills, impacts, and all non-powered hand tools.
- Able to operate all necessary tools to perform the essential functions of the position.
- Experience in residential property maintenance is beneficial.
- Above average oral communication skills.
- Must be self-motivated, able to complete assigned tasks and can negotiate competitive pricing of supplies and contracted work.
- Able to multi-task and prioritize work orders.
- Exhibit strong attention to detail.
- Able to perform at high levels in a fast-paced work environment and successfully adapt to changing priorities and work demand.
- Able to think logically to troubleshoot, analyze situations, and make sound business decisions.
- Able to perform a variety of duties in all types of weather.
- Able to lift, push, and pull up to 75 pounds.
- Smart phone preferred for work purposes.
- Maintain work-life balance with a generous paid time-off policy including up to 18 days of PTO per year. In addition to traditional PTO, you'll receive 12 full days and two half day holidays including a floating holiday and your birthday. Separately, if you've served in the military, you'll receive Veterans Day as a paid day off.
- Make a difference in your community with 8 hours of Volunteer Paid Time Off (PTO) each year, giving you the ability to support a cause or organization of your choice.
- Take advantage of supportive leave benefits, including up to 3 weeks of paid parental leave and 6 weeks of paid childbirth leave.
- Boost your earnings with monthly commission opportunities and additional quarterly bonuses, both based on site-specific Key Performance Indicators…
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