Pharmacy Manager - SafeDose

Overview

Anew Health is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of Exact Care and Tabula Rasa Health Care, we provide a suite of solutions that includes comprehensive pharmacy services;

full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states.

Job Details

Safe Dose Summary

Founded in 1999 in Indianapolis, Indiana, Safe Dose pioneered a unique pharmacy model dedicated to serving the intellectual/developmental disability (IDD) and extended care communities. Leveraging committed staff, rigorous processes, and cutting-edge technology, we introduced "Care for You Service" and "Compliance Packaging", tailored to the specific needs of these populations. Our innovative approach bridged the best practices of retail and institutional pharmacies, resulting in a market-optimized solution for the IDD community.

Through personalized customer service and technology-driven accuracy, we consistently exceeded client expectations, alleviating administrative burdens, and enhancing patient care.

Job Summary

The Pharmacy Manager is responsible for the overall coordination, supervision, and performance of pharmacy operations. This includes oversight of pharmacists (RPhs), pharmacy technicians, and support staff involved in the preparation, dispensing, packaging, and documentation of prescriptions. The Pharmacy Manager ensures operational excellence, compliance with state and federal regulations, adherence to company policies, and delivery of high-quality patient care. This role provides leadership to promote teamwork, efficiency, and continuous improvement within the pharmacy while supporting the strategic objectives of the organization.

• Oversee daily pharmacy operations, ensuring safe, accurate, and efficient preparation, dispensing, and documentation of all medications.
• Directly supervise pharmacists, technicians, and support staff, including scheduling, performance management, and professional development.
• Ensure compliance with all applicable state and federal laws, Board of Pharmacy regulations, and organizational policies and procedures.
• Partner with the leadership team to manage workflow design, staffing models, and resource allocation to meet service level expectations.
• Monitor and improve key operational metrics (accuracy, turnaround time, productivity, and quality).
• Ensure all cycle fill and daily order processes are completed accurately and on time.
• Oversee drug procurement, storage, security, and inventory management to maintain proper stock levels and control costs.
• Support the development, review, and implementation of standard operating procedures (SOPs), training materials, and process documentation.
• Identify process improvement opportunities, streamline workflows, and foster a culture of continuous improvement.
• Maintain positive relationships with internal departments, facilities, and external partners, resolving escalated issues promptly and professionally.
• Lead or participate in audits, inspections, and quality assurance activities.
• Provide clinical oversight as needed, supporting the safe and effective use of medications.
• Serve as a leadership liaison between pharmacy staff and senior management, communicating expectations, updates, and performance outcomes.

• Leadership:
  Builds trust, motivates teams, and promotes accountability; able to lead both professional and technical staff effectively.
• Clinical Knowledge:
  Demonstrates in-depth understanding of pharmaceutical practices, medication therapy management, and regulatory standards.
• Operational Management:
  Skilled in organizing workflow, prioritizing resources, and managing competing demands in a high-volume environment.
• Communication:
  Communicates clearly, both verbally and in writing; ensures clarity and collaboration across teams and departments.
• Problem Solving:
  Analyzes issues, identifies root causes, and implements solutions in a timely manner.
• Quality & Compliance:
  Upholds patient safety, confidentiality, and adherence to all governing regulations.
• Interpersonal
  
  Skills:
  
  Builds strong relationships with colleagues; resolves conflict constructively and fosters a positive workplace culture.
• Ethics & Integrity:
  Demonstrates professionalism, respect, and sound judgment in all actions.

• Education & Experience:
• Bachelor of Science in Pharmacy or Doctor of Pharmacy (Pharm
  
  D) required.
• Minimum 3–5 years of pharmacy experience, including at least 2 years in a leadership or management capacity preferred.
• Experience in long-term care, retail, or institutional pharmacy operations strongly preferred.
• Licensure:
• Must hold a current and active Indiana…