Partner Success Manager

Partner Success Manager page is loaded## Partner Success Manager locations:
Indianapolis Regional Office time type:
Full time posted on:
Posted Todayjob requisition :
R
- ** Job Address:
** 8275 Allison Pointe Trail Suite 370

Indianapolis, IN 46250
** Communi Care Advantage
** is currently recruiting a
** Partner Success Manager
** for our Medicare Advantage health plan.
*
* Key responsibilities:

*** Foster trusted and productive relationships with partners to drive loyalty and growth in your market
* Maintain consistent contact with current and future partners via site visits, emails, phone calls, etc.
* Troubleshoot barriers and challenges that partners encounter that inhibit growth and member retention
* Deliver on tailored engagement strategies for partners to address their concerns and deepen their engagement
* Participate in sales, member advocacy, and cross functional meetings to discuss market updates, relationship successes, and challenges
* Collaborate with leadership to develop market strategy and implementation plans to increase awareness and drive productive relationships
* Develop a strong understanding of Communicare Advantage’s care model and how it adds value to senior communities and their residents
* Effectively communicate Communicare Advantage’s value proposition
* Determine ways Communicare Advantage can align with and support partner goals
* Develop and maintain trust with key stakeholders, both internal and external
* Partner with Communicare Advantage’s marketing team on collateral development and partner education material
* Collaborate with sales and member advocacy to organize educational events and activities that engage partners
* Keep informed on industry trends, market dynamics, and competitor activity
** Background & Requirements:
*** Bachelor’s Degree preferred
* 2-5 years working in the senior living industry with an understanding of nursing home operations
* Experience in a client facing role
* Willingness to travel to partner sites, including overnight stays, 25% of the time
* Solution focused
* Detail oriented
* Proactive self-starter
* Cross Functional Collaboration
* Active listener
* Building Positive team culture
* Ability to work as a telecommuter
* Ability to communicate complex healthcare information to current and future partners
* Ability to develop and manage relationships to reach business goals
* Ability to manage multiple priorities including site visits and handling partner concerns
#J-18808-Ljbffr