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Men's Basketball Final Four - Program Sales Intern

Job in Indianapolis, Marion County, Indiana, 46225, USA
Listing for: AEG
Apprenticeship/Internship position
Listed on 2026-03-02
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep, Event Manager / Planner
  • Sports/Fitness/Wellness
    Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 12 USD Hourly USD 12.00 HOUR
Job Description & How to Apply Below
Company Overview:
Fan Gate Solutions is a customer service driven company here to provide live entertainment and sports venues with a professional team of trained event day staff. Our philosophy is to treat our client's fans like our own with a knowledgeable, reliable, and fan friendly team. We are looking for eager, highly motivated, and friendly individuals aspiring to work in the sports and entertainment industry.

Event Overview:
You will be working as a program sales intern in Indianapolis, IN at Lucas Oil Stadium on April 4 & 6, 2026. As an Event Intern at Fan Gate Solutions for the 2026 NCAA Men's Basketball Final Four, you will have the opportunity to gain experience in sales, event management and guest services. Your main role and responsibility will be selling programs at the main entrance gates to the venue.

You will need to engage with fans while they are entering the facility to sell them commemorative programs.

Responsibilities:
  • Sell programs with vigor and enthusiasm to fans entering the facility
  • Actively engage with fans to gain their interest
  • Aid guests with accurate event information
  • Provide problem solving techniques to assist all customer inquiries and concerns
  • Represent Fan Gate Solutions and its clients in a professional and ethical manner
  • Punctual and self-motivated with an attention to detail
  • Communicate all pertinent information with clients and guests
  • Provide & maintain the highest level of customer service to clients and guests
  • Perform other duties & responsibilities as assigned by managers
Qualifications and Requirements:
  • Willing to travel to local and/or out of state venues
  • Ability to work untraditional hours including weekends, evenings and some holidays
  • College student majoring in sport management, hospitality management, marketing, communications or related fields is a plus
  • Eager to start & build a career in sports and live entertainment
  • Ability to deliver exceptional service by anticipating the guests' needs and resolving issues in a timely and professional manner
  • Strong interpersonal skills that complement a team-oriented work ethic
  • Must be neat and presentable at all times
  • Must be able to pass a background check
  • Must be 18 years of age or older with at least a high school diploma or GED
Pay and Schedule:
  • Pay is $12/hr.
  • Saturday, April 4th and Monday, April 6th.
* Event schedule and end time is subject to change

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Job Questions:
  • Transportation and housing to this event is not provided. Please choose your situation below.
  • What is your availability on April 4th and April 6th?
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