Senior Field Service Specialist Indianapolis

Job Title

Senior Field Service Specialist
- EV

Performs complex electrical apparatus work onsite at customers’ facilities. This includes electrical testing, preventative maintenance, commissioning, upgrades, and repairs to electrical apparatus. Responsible for troubleshooting, training, establishing LOTO, interacting with customers, report writing, etc.

• Execute mechanical and electrical tasks on equipment utilized in power transmission, distribution, and generation at customer facilities.
• Read and interpret manuals, schematics, and write diagrams to troubleshoot and solve equipment problems.
• Troubleshoot, repair, replace, and clean all components in a substation.
• Must have extensive knowledge and be able to lead the following tasks:
• Transformer Testing – Power factor, TTR, insulation resistance, SFRA, winding resistance, partial discharge, and leakage reactance.
• Cable Testing – Insulation resistance, tΔ, hipot, TDR, partial discharge, and cable thumper.
• Circuit Breaker Testing – Insulation resistance, contact resistance, power factor, breaker timing, SF6 gas analysis, CT testing, high current testing, secondary injection testing, and vacuum bottle integrity testing.
• Test both electrical‑mechanical and solid‑state relays.
• Participate in the installation, maintenance, and repair of electrical equipment.
• Plan, participate, and develop safety meetings and training.
• Support management in the planning, scheduling, execution, and cost management of field projects.
• The above list of duties is not to be construed as an exhaustive list; other duties logically associated with the position may be assigned.

• Familiar with industry standards such as NETA, NFPA 70E, OSHA compliance standards, safety laws, and DOT regulations.
• Ability to diagnose complex mechanical and electrical problems.
• Strong communication and problem‑solving skills.
• Strong PC skills including email, internet, data entry, and Microsoft Office.
• Ability to multitask, prioritize, and work well under pressure to meet goals and deadlines.
• Ability to work independently, while utilizing excellent judgement.
• Double DTAF and Power DB knowledge is preferred; training will be provided.
• Consistently on time for daily work assignments, meetings, training, etc.
• Demonstrates organizational skills to include on time reporting of time and expenses, weekly status reports, and any other documentation and reporting requirements.
• Maintains tools, test equipment, and vehicles in clean and organized condition and up to date with service and calibrations.
• Willing to relocate within 60 miles of the hiring regional office.
• Available to work outside of corporate business hours, including nights, weekends, and some holidays.
• Able to travel on overnight, multi‑day, out‑of‑town projects.
• Rotate emergency on‑call duty and respond to customer emergencies in a timely manner.

Requires a High School Diploma or GED. Bachelor’s or Associate’s Degree in Electrical/Electronic Technology, or military experience is preferred but not required. At least 10 years of experience in electrical substation testing, construction, maintenance, troubleshooting, assembly, and commissioning is required. Ability to achieve NETA level III or IV within 6 months of employment. Project management experience and the ability to support management in the planning, scheduling, execution, and cost management of field projects.

• Pass a pre‑employment criminal background check and motor vehicle check.
• Pass a pre‑employment drug and alcohol test, as well as periodic, unannounced random testing.
• Have a valid driver’s license and be willing to obtain an endorsement to operate a combined vehicle weight up to 26k lbs.
• Able to lift and maneuver at least 50 lbs.
• Willing to obtain a company‑paid TWIC card, OSHA 10/30 hour, MSHA, NFPA 70E, and CPR training.

This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has…