More jobs:
College Program Event Staff, Season
Job in
Indianapolis, Marion County, Indiana, 46222, USA
Listed on 2026-03-13
Listing for:
AEG
Seasonal/Temporary
position Listed on 2026-03-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Event Manager / Planner
Job Description & How to Apply Below
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POSITION TITLE:
College Program Event Staff REPORTS TO:
Various LOCATION:
Indianapolis, IN FLSA STATUS:
Non-Exempt EMPLOYMENT TYPE:
Seasonal (Temporary) DURATION:
Expectations Vary by Department but largely during select days in May 2026 and Brickyard weekend, July 2026 ABOUT US At Penske Entertainment, we don't just host world-class events-we create unforgettable moments. Our team fuels four iconic motorsports brands:
- Indianapolis Motor Speedway (IMS) - home of the world's largest spectator sporting facility and annually hosts the world's most prestigious auto race: the Indianapolis 500 presented by Gainbridge.
- INDYCAR - The Indianapolis-based governing body for North America's premier open-wheel auto racing series, the NTT INDYCAR SERIES, and its developmental series, INDY NXT by Firestone.
- IMS Productions - A multifaceted broadcast and multimedia division that helps bring INDYCAR and IMS events to life for global audiences.
- Motorsports Events Management (MEM) - Promotes major events featuring premier motorsports series throughout the United States.
These positions provide students of any major with hands-on exposure to the inner workings of large-scale, live events. As part of the event execution team, students work collaboratively and act as on-site representatives of their assigned department. Event Staff support a range of operational and premium guest services roles, all focused on delivering exceptional experiences for thousands of venue guests.
Work is primarily available during the peak event season from May through July, with additional opportunities throughout the summer and fall. Candidates may range from rising freshmen to recent graduates. In this role, you'll be an important part of delivering top-tier experiences to fans, partners, and teams across the motorsports world. You'll take ownership of key responsibilities, collaborate across departments, and bring energy and innovation to a fast-paced environment.
YOUR RESPONSIBILITIES
- Work in hospitality or event operations roles and provide outstanding guest service with other Penske Entertainment staff.
- Positions for The College Program are available in the following departments:
- Client Services
- Premium Concierge: engages with clients in premium spaces to create a welcoming environment
- Set Up Crew: assist with the preparation of premium spaces for clients
- Credentials
- Credential Representative executes, distributes, and educates customers about the IMS liability releases and credentials
- Guest Experience
- Gates: welcome guests into the facility by selling or scanning tickets at the exterior gates
- Garage & Pits: work in race-related areas and perform credential checks, garage bag checks, way finding assistance, and customer service to both guests and teams (previous College Program experience required)
- Traffic: direct vehicular and guest traffic and park cars inside the facility
- Suites: work in most of our premium areas and enforce credentials and tickets around those areas
- Transportation: assist with ADA transportation needs for our guests on major event days
- Special Assignments: working in a variety of different locations including guest assistant booths, hospitality areas, selling/parking operations, and other duties as assigned
- Sustainability
- Operations: work with the sustainability team during events to support recycling operations, collect food donations, and manage composting as part of ongoing waste diversion efforts
- Tickets
- Ticket Operations: work with the ticket office team during event days to sell tickets, problem-solve and provide high-level customer service
- Photo Retail
- Tower Terrace: help fans search the digital archives; use Photoshop to size, cleanup, and print photos; use the current point-of-sale (POS) system and efficiently conduct transactions with photo retail customers
- Midway: inform fans of the photo archives and services we provide; use the current POS system and efficiently conduct transactions with photo retail customers
- Report daily updates to the team of any issues or problems that arise.
- Select positions require some physical labor around IMS facility.
- With assigned department, help provide support for all IMS activities.
- Develop and maintain outstanding working relationships with coworkers, guests, and supervisors.
- Assisting with event set-up and tear down may be requested.
- Expectation to be able to stand or walk for long periods of time.
- There will be exposure to the weather elements in our outdoor environment.
- Other duties as assigned by the supervisor(s).
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