Billing Specialist

Position: Billing Specialist - IN
Description

The position of the Financial Operations Specialist, at Padgett Law Group a/k/a Timothy

D. Padgett, P.A. is a department support position reporting directly to the Supervisor and/or Manager of Financial Operations. The duties and responsibilities will primarily be focused on the creation and submission of firm invoices to various clients, resolving errors in process and invoice management, maintaining client/vendor systems, and requesting fee approval. Said duties and responsibilities are dynamic in nature and are subject to change as the needs of the firm and file inventory fluctuate.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

* Invoice Creation and Submission - Billing specialists are responsible for the creation of invoices inclusive of fees and costs generated by firm business lines. Creation and submission of invoices must meet all compliance standards specific to client service level agreements and within the allowables of investor guidelines.

* Client/Vendor Communication and Systems - All communication is to be completed within the individual client systems and in accordance with required expectations within specific service level agreements. All client communication must be documented in the firm's case management system. The firm's department escalation matrix should be used to properly remediate any variance, denial, rejection or dispute with any client. All communications are expected to be completed in a timely (within 24 hours) manner, and with absolute professionalism.

Minimum Qualifications (Knowledge, Skills, and Abilities)

* Strong attention to detail.

* Analytical problem-solving skills

* Proficiency with a desktop computer

* Ability to work with others in a congenial and team-oriented manner.

* Exceptional organizational skills and the ability to multi-task and be adaptable to continual change.

* Excellent verbal and written communication skills.

* Experience with case management and/or invoicing systems, such as Case Aware, Loan Sphere, Legal Tracker, and similar systems, is ideal but not required.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

* Prolonged time sitting at a desk typing, using, and looking at a computer.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.