Warehouse Lead

Summary

The Warehouse Lead oversees daily warehouse and delivery operations for our multi-material flooring business. This role is hands‑on and is responsible for ensuring flooring products—such as hardwood, vinyl, tile, carpet, underlayment, and trim—are accurately received, stored, staged, and delivered. The Warehouse Lead also plays a key role in representing the company professionally and courteously during deliveries to job sites and customers.

• Completes daily warehouse activities including receiving, staging, picking, loading, and organization of all flooring materials
• Handle multiple flooring materials with proper care to prevent damage
• Maintain a clean, organized, and efficient warehouse layout
• Operate forklifts, pallet jacks, and delivery vehicles as needed
• Perform regular inventory counts and assist with inventory tracking
• Identify and report damaged, missing, or incorrect materials promptly

• Coordinate and complete deliveries to job sites, installers, and customers
• Ensure delivery trucks are loaded accurately, safely, and efficiently
• Verify orders with customers or site contacts upon delivery
• Provide professional, courteous, and solution‑oriented service during deliveries
• Communicate delivery issues, delays, or material shortages to the office promptly
• Serve as a positive company representative with customers, contractors, and vendors
• Coordinate closely with sales staff, and installers to ensure job readiness
• Assist in resolving job site or delivery‑related issues quickly and professionally

• Receive and inspect incoming shipments against purchase orders
• Prepare outgoing orders and delivery paperwork (packing slips, delivery tickets, job labels)
• Ensure accurate documentation for deliveries and customer pickups
• Track returned materials and assist with restocking

• Enforce warehouse and delivery safety procedures
• Ensure compliance with OSHA standards and company policies
• Promote safe driving, loading, and unloading practices
• Identify hazards and help maintain a safe work environment

• High school diploma or equivalent
• 2+ years of warehouse experience in flooring, construction, or building materials
• Experience handling multiple flooring materials preferred
• Prior lead, foreman, or supervisory experience preferred
• Valid driver’s license with a clean driving record
• Forklift certification (or ability to obtain)
• Basic computer skills for inventory and communication

• Strong organizational and multitasking skills
• Customer‑focused mindset with professional communication skills
• Ability to lift and move heavy materials (50+ lbs)
• Attention to detail and accuracy
• Problem‑solving skills and ability to adapt to changing schedules
• Dependable, punctual, and self‑motivated
• Comfortable in a fast‑paced, physical and sometimes dirty work environment

• Warehouse and delivery setting
• Frequent lifting, bending, and standing
• Driving to job sites and customer locations
• Occasional early mornings or overtime based on job and delivery schedules

• Competitive hourly wage based on experience
• Occasional overtime opportunities
• Benefits may include health insurance, paid time off, and holidays
• Growth opportunities within a small, team‑oriented company