Customs Trade Coordinator - S2

Job Summary

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.

At Fed Ex Logistics, you’ll find everything you’d expect of a people‑first, global industry leader. Fed Ex offers a chance at a long rewarding career within one of the World’s Top Companies. From benefits to special training to advancement opportunities, our offering is deep and wide to match our commitment to your career aspirations. Employee compensation and rewards are structured to acknowledge individual effort, stimulate new ideas, encourage outstanding performance, and promote teamwork.

Fed Ex offers an attractive and comprehensive package of pay benefits and quality of work/life programs.

• Salary Increases - Salary increase based on individual performance
• Tuition Assistance - Subsidy for continuous learning and education
• Paid Time Off - Vacation, holiday, sick leave
• Health Care Program - Medical coverage and dental coverage
• Additional Benefits - Life, Disability (short/long term)
• 401(k) Program - Financial security in retirement
• Reduced Shipping Rate - Exclusive discounts for personal shipping
• Life Care and Life Mart Benefits - Discount programs (e.g., car, restaurants, movies, daycare, pet care and more)

• Provide impeccable customer service.
• Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet, or customs.
• Data entry and processing of various import related documentation for submission to US Customs and may manage limited PGAs (Participating Government Agencies).
• Maintain and keep current all shipment documentation in compliance with all record‑keeping requirements.
• Adhere to all international importing regulations.
• Collaborate closely with other internal staff and departments to deliver high level of service to customers.
• Process agency brokerage shipments.
• Ensure all government and organizational policies are followed.
• Perform other or additional duties as assigned.
• Paid training provided.

• HS Diploma or GED required.
• No industry experience required.
• No work experience required; minimum of 6 months work experience preferred.
• Data entry/keyboard experience required.
• Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows.
• Excellent communication skills, verbal and written.
• Organizational skills.
• Interpersonal skills.
• Problem‑solving skills.
• Ability to manage high volume and time‑sensitive work.
• Ability to work independently with minimum supervision.
• Ability to use multiple systems and reference material.
• Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.

• Shift: Tuesday‑Friday 3:00 PM‑11:30 PM HYBRID – Job will require onsite work for 3‑6 months, or until productivity and accuracy standards are met. Thereafter, work‑from‑home options will become available based upon company needs.
• Must live within a 50‑mile radius of 2349 Aviation Dr., Indianapolis, IN 46241.

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job‑related factors permitted by law.

An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay: $16.39‑25.96 Hourly

Internal candidates, please upload your current/updated resume.

Fed Ex Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive…