Commercial Fleet Operations Manager

We're looking for a Commercial Fleet Operations Manager who thrives in a fast-paced logistics environment and knows how to turn people, equipment, and data into exceptional results. In this role, you'll lead and manage all aspects of commercial fleet operations with a strong emphasis on expedited delivery services. Ensure timely, cost-effective, and compliant transportation solutions that meet high‑priority client needs while optimizing fleet performance and driver productivity.

• ✅ High‑impact role with the ability to directly shape the success of the commercial fleet department.
• ✅ A dynamic, fast‑paced environment where no two days are the same.
• ✅ Opportunities for growth and advancement within a thriving organization.
• ✅ Competitive Compensation And Benefits Package.

If you're ready to take your career to the next level and lead a high‑performing team to new heights, apply today!

• Oversee and coordinate all aspects of on‑demand and expedited delivery operations, ensuring rapid response to urgent customer requests.
• Develop and implement processes to prioritize, dispatch, and track expedited shipments, maintaining real‑time visibility and communication with drivers and customers.
• Collaborate with sales and customer service teams to understand client requirements for expedited deliveries and ensure service level agreements (SLAs) are consistently met or exceeded.
• Monitor and analyze expedited service performance metrics (e.g., response time, delivery speed, customer satisfaction) and implement continuous improvement initiatives.
• Train and support drivers and dispatchers in best practices for handling time‑sensitive, high‑priority deliveries.
• Proactively identify and resolve barriers to on‑time expedited deliveries, leveraging technology and cross‑functional resources as needed.

• Oversee the fleet of trucks and trailers, ensuring optimal utilization, condition, and reliability.
• Implement preventative maintenance programs, schedule inspections, and coordinate repairs with service providers.
• Manage vehicle acquisition, disposal, and lifecycle planning in alignment with operational and financial goals.
• Ensure all vehicles comply with DOT, FMCSA, and company safety standards.

• Hire, train, mentor, and evaluate drivers, dispatchers, and support staff to uphold safety, performance, and service standards.
• Address safety concerns, performance issues, and implement corrective actions as needed.
• Foster a culture of accountability, teamwork, safety, and continuous improvement across all personnel.
• Lead and support teams through change, promoting constructive dialogue and an inclusive work environment.

• Develop, monitor, and manage operational budgets, identifying opportunities to improve margins through efficiency and innovation.
• Analyze fuel consumption, vehicle maintenance, and operational expenses to implement cost‑saving strategies.

• Ensure operations adhere to federal, state, and local transportation regulations, safety standards, and company policies.
• Monitor driver hours of service and compliance with all regulations.
• Maintain accurate vehicle and driver records, conduct safety audits, and lead safety initiatives.
• Handle sensitive information with discretion, maintaining confidentiality and compliance in all communications.

• Use TMS and analytics tools to track fleet and operational performance metrics, including fuel usage, mileage, maintenance costs, and driver productivity.
• Generate actionable reports to inform decision‑making, drive continuous improvement, and support strategic initiatives.

• Partner with sales, customer service, and other internal teams to ensure service level agreements (SLAs) are met or exceeded.
• Participate in service‑oriented calls with customers and support business growth by exploring revenue opportunities.
• Lead or support initiatives related to network optimization, capacity planning, sustainability, and operational expansion.

This job has supervisory responsibilities.

T…