Senior Engineer , Communications

Why TrueML?

TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueML’s approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions.

TrueML’s team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system.

Our mission as the Communications product team is to build and optimize an omnichannel communication platform that determines the content, channel, and timing of every outbound message and notification. We manage a large-scale serverless communication service that sends millions of communications a day, ensuring deliveries at scale while maintaining an empathy-driven consumer experience.

As a Senior Engineer I on the Communications team, you will be a key technical contributor responsible for developing and extending our communication infrastructure. You will apply strong analytical skills to solve complex challenges involving distributed systems and microservices. You will be expected to deliver high-quality, maintainable code while ensuring our systems remain robust and scalable.

• Unlimited PTO
• Medical benefit contributions in congruence with local laws and type of employment agreement

• Technical Execution:
  Develop and maintain streaming services, microservices, and serverless architectures (primarily AWS Lambda) to support high-volume messaging.
• Collaboration:
  
  Work closely with Product Managers, and fellow engineers to translate business requirements into technical implementations.
• System Health:
  Recognize and articulate technical debt, planning and executing clear paths to address these challenges while participating in on‑call rotations to ensure production stability.
• Code Excellence:
  Lead by example through detailed code reviews, advocating for best practices, and ensuring thorough testing of all work.
• Innovation:
  Stay current with industry trends and introduce innovative techniques or emerging technologies that provide technical value.
• Mentorship:
  Provide technical guidance to other engineers.

• Experience:
  
  Bachelor’s degree or equivalent experience with a minimum of 5 years of professional software development experience.
• Technical Proficiency:
  Significant experience with Golang (preferred).
• Expertise in distributed serverless architecture and cloud platforms (AWS Lambda preferred).
• Experience with infrastructure tools like Terraform & Github Actions.
• Proficiency in Docker, or other container orchestration platforms.
• Strong understanding of microservices architecture, data structures, and software design patterns.
• Leadership & Communication:
  Ability to facilitate meetings with both technical and non-technical stakeholders.
• Proven track record of taking end‑to‑end responsibility for complex initiatives.
• Experience making well‑reasoned design trade‑offs and contributing to technical roadmaps.
• Problem Solving:
  Proactively identifies inefficient code and anticipates potential breaks before they occur.

$61,900 - $74,300 a year

This information reflects the anticipated base salary range for this position based on current national/regional data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you’re looking for an opportunity to do impactful work, join TrueML and make a difference.

TrueML is an equal‑opportunity employer. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions, and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.