Youth Residential Specialist-Emergency Shelter Care

Reports to

Housing Director

$18–$23/hour (based on experience & tier level)

Indianapolis, IN

Make an Impact in a Structured, Healing-Centered Environment

Blossom House, a licensed Emergency Shelter program operated by VOICES Corporation, is seeking a Youth Residential Specialist to provide structured, trauma-informed care and supervision for youth experiencing crisis. We are seeking professionals who are confident in crisis situations, skilled in documentation, and committed to maintaining a safe, accountable, and therapeutic residential environment.

If you have experience in residential treatment, juvenile justice, behavioral health, or youth services, we encourage you to apply.

The Youth Residential Specialist provides direct care and behavioral support within a licensed residential setting. Specialists implement crisis management plans, reinforce structured programming, maintain compliance documentation, and ensure that VOICES’ Four Pillars of Wellness:
Healed, Educated, Creative, and Disciplined are embedded in daily operations.

• Provide structured supervision in a residential environment
• Implement Individual Crisis Management Plans
• Support youth in daily living skills (hygiene, routines, accountability)
• Use trauma-informed and de-escalation strategies during behavioral escalations
• Conduct routine safety and wellness checks

• Reinforce house expectations and behavioral accountability systems
• Support structured group activities and skill-building sessions
• Model emotional regulation, leadership, and accountability
• Collaborate with case managers, therapists, DCS, and probation as needed

• Complete accurate and timely shift notes and incident reports
• Maintain documentation in compliance with licensing and VOICES policies
• Participate in QA/QI processes and team meetings
• Support audit readiness and regulatory standards

• High School Diploma or GED
• 1–3+ years experience working with youth (residential, behavioral health, juvenile justice, or related field)
• Ability to manage crisis situations appropriately
• Strong documentation and organizational skills
• Ability to maintain structure and boundaries in a residential setting
• Valid driver’s license with acceptable driving record
• Must pass local, state, and federal background checks

• Experience in a licensed residential facility
• Behavioral health or trauma-informed care experience
• Associate’s or Bachelor’s degree in social work, psychology, criminal justice, or related field

Blossom House offers a tiered advancement structure:

• Youth Residential Specialist I
• Youth Residential Specialist II

Opportunities for leadership development and supervisory advancement are available for high-performing staff.

Blossom House is part of VOICES Corporation, a youth-centered organization committed to building safe, structured, and healing environments for young people navigating crisis.

We believe in high expectations, professional standards, and restorative practices.