Tile Technician

Benefits

• Supportive and collaborative work environment
• Company Vehicle
• Telemedicine
• Competitive salary
• Free uniforms
• Paid time off

Sir Grout is a leading provider of tile and grout restoration services, also providing stone restoration and slip‑resistant applications to the residential and commercial markets. We’re committed to revitalizing surfaces and transforming spaces, making the lives of our customers easier. As we continue to grow, we are seeking a skilled Hard Surface Restoration Technician to join our team. We offer competitive base pay plus incentive pay, PTO, and thorough training with opportunities to learn advanced skills in hard surface restoration.

Sir Grout Indianapolis fosters a culture of excellence where employees are valued and everyone has a future to grow with the business and build a career in hard surface restoration.

We are looking for a dedicated professional who has a strong work ethic, great attention to detail, takes pride in a job well done, and is looking for a career that provides tangible and differentiated skillsets as well as leadership and management opportunities. As a Tile and Grout Restoration Technician at Sir Grout, you will play a key role in restoring the beauty of tiled surfaces and providing exceptional service to our clients.

• Provide Exceptional Customer Service:
  Responsive and respectful interactions with our residential and commercial customers, focused on understanding and addressing their needs.
• Cleaning and Repair:
  Provide tile/grout cleaning, tile repair, minor re‑grouting, caulking, color sealing, and minor repair services.
• Secondary Services:
  These may include residential stone counter top sealing and applying coatings to all floors and surfaces.
• Safety Adherence:
  Safely and efficiently operate the service vehicle, utilize chemicals and maintain equipment, follow all safety regulations at all times including inspecting equipment, following all Personal Protective Equipment (PPE) standards, and using the proper equipment for each job.
• Process Payments and Paperwork:
  On‑site payment and paperwork processing.
• Business Development
  
  Activities:
  
  Possible activities such as engaging in community events, networking opportunities, and providing occasional estimates as required.
• Inventory:
  Maintaining and reporting on accurate inventory of chemical products, PPE, etc.
• Reporting:
  Reporting all safety concerns or injuries immediately.

• Attention to Detail: A keen eye for detail and precision to deliver impeccable results and exceed client expectations.
• A Valid Driver’s License.
• Travel to Training:
  Travel to attend training as required (company covers expenses) and pass training exams.
• Enthusiasm for Hands‑On Work:
  Able to lift/carry up to 40 pounds for short periods of time.
• Motivated:
  Self‑motivated for individual jobs, personal accountability, and motivated by being part of an exceptional team with shared goals.
• Customer‑Focused: A customer‑centric approach with excellent communication and interpersonal skills.
• Problem‑Solving
  
  Skills:
  
  Ability to identify and address challenges in the restoration process and learn from experience.
• Time Management:
  Reliable and punctual to all job sites and in communication with customers and team, able to increase speed of technique and reach goals to become highly efficient in application of techniques.

• Attention to detail
• Honesty and integrity
• Interpersonal skills
• Customer Service
• Self‑directed and motivated
• Time management