Commercial Security System Technician

A part of the Envelop Group family of companies, Envelopi

Q views technology as an enabler that can reinvent the user experience, streamline operational effectiveness, and smartly evolve current business models. The approach to smartly integrate technology allows customers to leverage data to create outcomes with impact.

The Security System Technician is responsible for the installation, service, and troubleshooting of electronic security systems for commercial and enterprise‑level customers.

• Company vehicle (after 90 days), cell phone, laptop, and tools for business use
• 9 paid holidays each year
• 15 PTO days each year (pro‑rated based on hire date)
• Comprehensive benefits package including medical, dental, vision, disability, and life insurance, 401(k) contribution, tuition reimbursement, and wellness benefits
• Ongoing employee engagement activities to promote a team atmosphere
• Continual on‑the‑job and formal training including certification opportunities

• Install, program, and configure commercial electronic security systems for commercial clients (door access control, CCTV, intrusion detection, low‑voltage communication, electronic locks, point sensors, signaling devices, etc.).
• Troubleshoot new installations to ensure the systems are functioning properly and satisfy codes.
• Drive to client sites, with a company‑issued vehicle, to perform system installation and confirm the system is operating effectively and meets requirements.
• Run electrical wiring; related activities include drilling, trenching, and aerial runs.
• Connect control panels, meet application requirements, conceal wiring, and install security software.
• Program security systems and devices.
• Provide customer training on use and basic troubleshooting of common issues and programming features.
• Document work performed and corrective actions thoroughly and descriptively.
• Other duties as assigned.

• High school diploma or state‑recognized GED; vocational or trade school courses in electrical, electronics, or communication systems preferred.
• 3+ years of experience in the physical security, fire alarm, or low‑voltage communication industry installing field devices and programming systems.
• Experience with any or all of the following preferred:
  Access Control, Salto, Hirsch, Open Options, Genetec, Video Surveillance, Hanwha, Milestone, Vicon.
• Strong troubleshooting skills and mechanical aptitude.
• Sense of urgency, self‑initiative, dedication, and sense of ownership.
• Effective written and verbal interpersonal skills with the ability to collaborate with internal and external stakeholders at all levels of an organization.
• Outstanding ability to follow through from start to finish of work.
• Highly organized with strong attention to detail, while also able to balance multiple priorities.

• Ability to work in a variety of circumstances, including but not limited to standing, walking, bending, kneeling, crouching, crawling, climbing ladders, scaffolds, and high‑lift equipment; working in ducts, crawl spaces, roofs, basements, above ceilings, and in outside/inside/heat/cold/day/night conditions.
• Specific vision abilities required include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• May be required to satisfy requirements imposed by specific projects, customers, or company.
• Must be able to use hand tools, laptop, email, smartphone, and tablet.
• Must be able to carry and move equipment and tools weighing up to 40 pounds unassisted.

Pre‑hire requirements include a drug test, a driving report, evidence of insurability, and a background check.

Qualified applicants must be legally authorized for employment in the United States without the need for employer‑based sponsorship currently or in the future.