GSOC Operator

Overview

Company Overview:

Elevate your security career with Allied Universal® Enhanced Protection Services, a global leader in security and threat mitigation. We specialize in risk consulting, executive protection, intelligence, investigations, and emergency response, offering exciting career opportunities for professionals passionate about security and safety. Join our innovative team committed to excellence in the security industry and make a meaningful impact. Explore key roles, such as executive protection agents, intelligence analysts, armed security operatives, x‑ray screeners, and security consultants.

This position is not a cyber‑security position.

Allied Universal® Enhanced Protection Services Division is seeking a results‑driven, highly motivated GSOC Operator to support our client in Indianapolis, IN. Available shifts are as follows:

• First Shift: Sunday & Monday 6am - 2pm, 16 hours per week (1 available)
• Second Shift: Tuesday through Saturday 2pm - 10pm, 40 hours per week (1 available)
• Swing Shift: Sunday & Monday 2pm - 10pm, Tuesday, Wednesday & Thursday 10pm - 6am, 40 hours per week (1 available)
• Third Shift: Friday through Monday 10pm - 6am, 32 hours per week (1 available)

As a Global Security Operations Center (GSOC) Specialist, you will use open‑source materials to find, research, and assess information that could indicate a potential concern to the client, its employees, and its interests. This position focuses on physical security risks. You will create detailed reports of physical security risk incidents using internal incident management reporting systems and assist in the response to larger incidents that impact the client and develop protocols and practices to drive efficiency and manage crises.

The physical security operations center GSOC operator will help to continually identify, evaluate, and monitor enterprise risks that could affect business activities and provide business leaders the information they need to make critical decisions. You'll collaborate with cross‑functional teams to create innovative strategies and develop best‑in‑class programs that drive sustainable effectiveness.

To be successful in this role applicants must possess the ability to interact with all levels of corporate management, liaise internally and externally with a multitude of other departments and personnel. Strong oral communication and representational skills are required.

• Work in a physical security focused Global Security Operations Center, analyzing threats and vulnerabilities.
• Monitor alerts, investigate incidents, elevate as appropriate, and follow up as needed.
• Write and publish physical security incident investigation reports to provide situational awareness and communicate risks to management.
• Execute day‑to‑day monitoring, incident detection, and reporting.
• Collect, evaluate, and disseminate situations and incidents relating to CCTV and access control systems, at the GSOC level— to support the safety and security of client personnel, facilities, and assets, business operations, and reputation.
• Use open‑source material to find, research, and assess information that could indicate a potential concern to the client, their employees, and their interests.
• Contribute to procedures and processes to standardize and enhance risk management.
• Work closely with physical security officers and specialists.

• Must have a minimum of 2 years or more of GSOC experience or equivalent (emergency call center, alarm monitoring center, etc.).
• Must be well versed in current GSOC technologies such as Pro Watch, Hakimo, Exac Vision, Scylla AI or weapon‑detection software, and radio‑communications systems.
• Ability to attend training events that fall outside normal work hours.
• Competence with MS Office Suite and other database systems.
• Must be willing to sign an NDA and maintain strict confidentiality.
• Must be able to communicate effectively, both verbally and in writing.
• Must be able to disseminate information effectively and confidently to individuals, groups, peers, clients, executives, and stakeholders.
• Must be able to quickly adapt and excel in dynamic situations.
• Prepare…