Technical Service Specialist II - ES

POSITION SUMMARY

The Technical Service Specialist II will provide technical waste disposal support. The incumbent supports the development of bid materials by working with sales managers. The Technical Service Specialist works II closely with customer service and operations staff in coordinating processes to ensure acceptance and disposal of waste. The incumbent works with multiple departments to determine proper, safe, and legal treatment of hazardous waste.

The Technical Service Specialist II supports customers and builds a regular and direct rapport with customers, serving as a direct extension to the sales and customer service teams.

• Collaborates with cross-functional teams to troubleshoot technical issues and contribute to the overall success of the organization by applying their knowledge and skills regarding waste treatment and disposal services.
• Engages proactively with clients to understand their technical requirements, delivers customized solutions, and ensures satisfaction through ongoing communication and attentive support.
• Meets with clients to discuss waste management solutions, analyzes laboratory results and safety data sheets, and compiles technical data into comprehensive reports.
• Coordinates communications to respond to customers’ inquiries.
• Investigates the application of hazardous waste regulations, aids in waste classification, collaborates with internal teams to evaluate treatment options, and complies with transportation guidelines.
• Provides solutions that meet quality and regulatory standards, performs technical evaluations, facilitates communication between departments, maintains customer pricing records, and focuses on customer retention and business development.
• Other non-essential duties as assigned or may be necessary.

• Detail oriented, with a high level of accuracy and the ability to detect inconsistencies in data.
• Ability to work independently and as part of a team in a fast-paced environment.
• Keen organizational skills, capable of managing multiple tasks and priorities effectively.
• Ability to read, analyze, and interpret complex documentation, technical procedures, and governmental regulations.
• Excellent verbal and written communication skills, including presenting findings in a concise format.
• Negotiation and problem-solving skills.
• Ability to work within a team environment and handle multiple assignments simultaneously.
• Proficient with Microsoft Office, Docu Sign, and PDF writer.

• 2 - 4 years of experience in waste disposal, chemistry, or a related field providing technical expertise.

• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).
• Paid Time Off (PTO)

Benefits:

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

EEO STATEMENT:
Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our…