Logistics Account Manager

Our client guarantees capacity, delivers on time, and keeps costs transparent. Count on their dedicated fleet, trained drivers, and cutting-edge technology to move freight safely and efficiently across the U.S., Canada, and Mexico.

Job Type: Full-time;
On-site

• Generate and identify new sales opportunities through research, analysis, and discovery.
• Maintain and grow existing accounts by managing customer day to day requirements.
• Build and expand your book of business with carriers while maintaining a strong relationship.
• Operate with autonomy and independent decision making managing accounts daily
• Provide and negotiate freight rates with carriers.
• Manage your daily shipments to ensure timely pick-up and delivery.
• Actively procure new carriers based on volume and lane density.
• Properly qualify carriers booked to prevent any service failures.
• Take responsibility for critical loads/critical customers.
• Analyze customers' needs and offer personalized solutions.
• Match customer demand with quotes for their freight-related inquiries.
• Build strategies that will result in increased sales and stronger partnerships.
• Solve complex problems and be the main contact for all your accounts' communications.
• Organize and manage your daily shipments to ensure our "No Fail" policy.
• Collaborate with your team on pricing strategy and account implementation plans.
• Review sales activities and prospective customers with management.

• High School diploma, GED, or equivalent experience required.
• Associates' or Bachelor's Degree in logistics or business business related field preferred.
• 3-5 years of experience in a brokerage/logistics environment required.
• Experience with and/or ability to learn a variety of TMS/CRM platforms.
• Above average proficiency with Google Drive and Microsoft Office (vlookup, pivot tables, reports).
• Proven track record of success as an Account Manager.
• Excellent written and verbal communication skills.
• Ability to thrive in a fast-paced working environment and multitask.
• Strong attention to detail and organized.
• Ability to maintain a positive attitude.
• Presents self in a highly professional manner to others and understands that honesty and ethics are essential.
• Ability to work independently and to exercise discretion on important matters.
• Excellent problem-solving, time management skills, including the ability to affect, interpret, and implement management policies and/or operating practices.
• Maturity and experience to effectively negotiate with carriers and customers.
• Strong work ethic and dependability.
• Ability to work a flexible schedule, including nights, weekends, and holidays as business needs dictate.

This position offers a competitive base salary.