Inside Sales Administrator

Position

Inside Sales Administrator

We are looking for a highly organized and detail‑driven individual who enjoys being hands on and accountable for all aspects of internal sales. This position is highly organized and committed to delivering a high level of quality and detail, in an efficient and timely manner, understanding the need to manage multiple projects and details on a daily basis.

This position does NOT encompass outside sales cold calling or any external sales efforts, nor is it a data entry position.

1st Shift: Monday through Friday

• Monthly Bonus Incentive Plans
• Company Paid Contributions to Health Insurance Premiums
• Over 60% of Employees pay zero for healthcare premiums
• Company paid Life and AD&D insurance
• Company paid Short Term Disability
• 401k with up to 4% Company Match
• Voluntary insurance such as dental, vision, and life/disability
• Paid Time Off

• Adheres to company safety rules/policies.
• Maintains and leads customer satisfaction by acting as a point of contact and prompt processing of all internal sales activities (Quotes, Order Entry, and Invoicing).
• Effectively manage all Request for Quotes (RFQs) for accuracy, input, and timely processing to customers.
• Effectively assign projects by working with department managers, and creating within the ERP system, on any new inquiries.
• Lead and prepare various reports utilizing Microsoft Office tools (specifically Excel):
• Quotes in Process, Not Sent to Customer Reports
• Open Quote Reports
• Quoting Reports including won vs loss, quotes by customers, etc.
• Customer Order Reports including sales by customers, department orders, etc.
• Sales Baseline Reports
• Sales Pipeline Reports
• Shipment Reports
• Lessons Learned Reporting (Profitability Reviews, Technical Reviews, etc.)

• Assess, analyze, and process all requirements upon review of new orders, including scheduling kick off meetings with internal/external personnel, quality assurance paperwork, etc.
• Update customer portals with delivery updates, order acknowledgements, and other pertinent information for successful customer communication.
• Maintain a monthly report for management on all open RFQ’s and Win/Loss data metrics by following up with customers on RFQs.
• Maintain weekly reports for management on all open orders and on time delivery.
• Oversees and assist finance with all customer related invoicing to ensure accuracy and prompt payments.
• Calculate and review all time and material related invoices for processing.
• Manage all customer files and orders and maintain electronic copies in the company network drive for audit related purposes.
• Optimizes Epicor ERP system for planning, reporting, and analysis.
• Participate in and complete any mandatory labor support to achieve organizational goals.
• Maintains a clean, orderly, and safe work area at all times.
• Perform other duties as assigned by Aerodyn management.

• High School Diploma Required;
• Prior experience in job cost manufacturing environments or other fast paced environments

• Present a positive attitude
• Proactive work ethic to work well with meeting deadlines
• Communicates well with all personnel and integrates within the corporation
• Strong experience in Excel and Microsoft Office platforms for increased efficiency and automation of processes
• Strong understanding how the position relates to achieving the company objectives and goals

Aerodyn is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.