New Home Counselor

New Home Counselor – Beazer Homes

As a New Home Counselor (NHC), you are the face of Beazer Homes, serving as a trusted guide and brand ambassador who delivers an elevated, seamless home-buying experience. From the moment customers walk into one of our model homes to the day they receive their keys, you will be there every step of the way to ensure they feel supported, informed, and celebrated.

• Actively contribute to the achievement of monthly sales goals by meeting or exceeding individual sales targets.
• Excite, engage, and educate prospective and current customers through calls, emails, text, and events to inform them about Beazer’s product offerings.
• Provide the highest level of customer care throughout the full sales and closing cycle.
• Demonstrate mastery of Beazer Homes products and services and what differentiates us from our competitors.
• Regularly visit competitor communities, comprehending the local market landscape; gather and use data to conduct a Competitive Market Analysis and maximize success.
• Maintain model home(s) and community appearance to the highest standards.

• Valid driver’s license in the state of employment.
• Preferred: 3+ years of proven success in a sales or customer-service environment.
• Where required, a valid real estate license for the state of operation.

• Demonstrated ability to meet or exceed monthly goals in a commission-based sales environment.
• Strong commitment to providing an exceptional, customer-first experience with enthusiasm and positivity.
• Proven teamwork skills with a reliable and collaborative approach to achieving shared objectives.
• High emotional intelligence with the ability to assess situations, adapt communication style, and connect effectively with customers.
• Excellent verbal and written communication skills, with the ability to build rapport and convey information clearly.
• Resilient and motivated, able to overcome objections and maintain focus in a competitive sales setting.
• Ability to understand and communicate technical construction and design concepts in a way that is clear, engaging, and relatable to customers.

• Proficient in CRM platforms and digital sales tools to manage leads and track customer interactions effectively.
• Understanding of basic mortgage financing concepts is preferred.

• Able to work in the sales office of the model home or temporary sales offices.
• Able to visit and guide buyers through lots, homesites, and communities in various phases of completion where temperature and noise levels vary.
• Able to visit neighboring communities for competitor information and remote locations for training.

The above statements describe the general nature and level of work being performed. They are not a comprehensive list of all responsibilities, duties, or skills required. Employees may be required to perform duties outside their normal responsibilities as needed, and job duties may change at any time at the company’s sole discretion.

Equal Opportunity Employer.

Mid-Senior level

Full-time

Sales and Management