Sales Associate

Overview

Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features.

M/I Homes has been building new homes of outstanding quality and superior design for more than 40 years. Founded in 1976 by Irving and Melvin Schottenstein, we have fulfilled the dreams of over 140,000 homeowners and grown to become one of the nation's leading homebuilders with divisions in 17 markets across the country.

Job Summary:

To assist the New Home Sales Consultant (NHC) participating in the sales process with customers, to assist in capturing new home sales. Learns, practices, and develops essential skills in sales and marketing techniques, studies and applies company guidelines including the New Home Consultant's Minimum Performance Standards. Assists the NHC in monthly competitive analyses, weekly Realtor office visits, maintaining the integrity of their assigned community daily, and developing customer service skills to ensure customer satisfaction.

Participates in all sales and training meetings with NHCs. If not licensed as a Real Estate Sales professional, the candidate will be required to complete the necessary state courses to earn a Real Estate Sales license. This position is a feeder role for New Home Consultant (NHC). Weekend work required.

• Represents M/I Homes in a professional manner with a positive attitude.
• Supports the New Home Consultant in developing a sales and marketing business plan to achieve the division’s annual goals.
• Uses selling skills acquired through company training with all customers encountered.
• Arrives 15 minutes prior to posted opening to prepare models and sales office for a professional presentation.
• Registers customers and inputs information in the Pivotal system.
• Demonstrates models, inventory homes, and homesites, discusses features and benefits, and applies selling skills including asking for the sale.
• Provides customers information on community, pricing, and available financing programs.
• Assists the NHC in developing working relationships with realtors by calling, emailing, visiting real estate offices, and marketing through flyers or direct mail; assists in presentations at scheduled realtor meetings.
• Assists the NHC in the sales and selection process; prepares necessary documents with home buyers when the NHC is involved or unavailable.
• Assists NHCs in creating marketing plans (flyers to customers, realtors, homeowners, events) to generate traffic and support events.
• Drives the community daily to ensure signage is clean and accurate; coordinates maintenance as needed.
• Additional responsibilities may be required.

Minimum Education/Experience: Associate degree (A.A.) or equivalent in specialized training from a two-year college or technical school, with relevant coursework in sales and marketing techniques, and a minimum of one year of retail sales experience and/or training. Real Estate license required.

Skills and Abilities:

• Ability to work independently without constant supervision.
• Sets and attains goals without constant oversight.
• Ability to interpret and evaluate information related to selling techniques and homebuyer needs.
• Self-motivated, persuasive, customer-service oriented with good negotiation and organizational skills; detail-oriented.
• Excellent verbal and written communication skills for high interaction with various stakeholders.
• Good judgment, problem-solving and analytical abilities; able to make sound decisions within given parameters.
• Positive, helpful attitude; team player.
• Proficient in Microsoft Excel, Outlook, and Word.
• Time management to handle multiple tasks concurrently.
• Ability to represent the company and division publicly and maintain a high degree of integrity.
• Willingness to contribute new ideas to the position.

Benefits: M/I Homes offers a comprehensive benefits package, including medical, dental, vision, paid time off and holidays, paid parental leave, traditional and Roth 401(k) options, profit sharing, employee stock purchase plan, and employee home purchase plan, among others.

We are committed to attracting, developing, and retaining talent that reflects the customers we serve and the communities where we live and work. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.