Parts Counter Salesperson

About Us

Castongia Tractor is a family business with over 85 years of history in the equipment business in Northwest Indiana. We strive to provide excellent customer service and quality products as well as provide a great work environment where our people can grow and thrive.

• Medical, Dental and Vision Insurance
• Life Insurance
• 401K Retirement Savings Plan
• Paid Time Off
• Paid Holidays

• Oversee the parts sales process from start to finish
• Communicate with customer on parts status
• Communicate with staff and customers in a friendly and professional manner.
• Be able to read and understand the parts catalog when looking up parts.
• Answer phone calls, providing price quotes and other information
• Review body shop estimates to ensure the parts that are ordered are correct and all pricing is in line with the estimate.
• Provide high level service to internal and external customers.
• Pull and fill orders from stock
• Maintain a weekly bin checks to ensure accuracy of stock.
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
• Ensure all internal requests for parts are billed on service repair order.
• Receive payment from retail customers or obtain credit authorization.
• Set up orders for daily shipment, delivery, or pick-up.

• Have a High School Diploma or equivalent.
• Strong Computer Skills.
• Have Experience With Auto Parts Sales (preferred).
• Are able to work in a fast-paced work environment.
• Have strong organizational and time management skills.
• Ability to lift 50+ lbs.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Entry level

Full-time

Sales and Business Development

Motor Vehicle Manufacturing