Sales Associate III
Job in
Edinburgh, Johnson County, Indiana, 46124, USA
Listing for:
Tapestry, Inc.
Full Time
position
Listed on 2026-01-01
Job specializations:
-
Retail
Retail Sales
-
Sales
Retail Sales
Job Description & How to Apply Below
Location: EdinburghCoach
Edinburgh, IN, US
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.
Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.
Sales Associate
Job Description The Sales Associate role is an integral part of the store’s overall success and efficiency: demanding direct attention to our brand commitment when servicing our customers and driving results. Responsible for upholding Coach’s Service and Selling Models, creating a positive first impression, building on-going customer relationships through a personalized experience, and leaving a positive, lasting impression.
Responsibilities
Understand organizational objectives and make decisions that align with Company priorities.Take ownership and be committed to delivering results, while remaining actively aware of personal and store metrics.Create personal sales and clienteling strategies in partnership with the management team.Create short- and long-term strategies to achieve personal metrics and performance goals.Represent Coach as a brand ambassador.Demonstrate Coach’s Selling and Service expectations at all times.Understand changes in local market with potential impact on business performance and support the execution of local sales strategies and tactics.Drive business through sales strategies, clienteling, sourcing new customers and maintaining ongoing productive relationships with customers.Provide in-depth product knowledge, including features, benefits, current offerings, and overall product value.Remain aware and clearly communicate current pricing and promotional strategy to customers.Discuss product features and build the sale by leveraging cross-selling skills and abilities.Follow up with customers consistently and genuinely to influence/close the sale.Flex personal selling techniques to contribute to overall store financial results.Build lasting and loyal relationships with customers.Leverage Coach’s tools and technology to support relationship building and clienteling efforts.Promote and endorse a team selling environment.Maintain a calm and professional demeanor at all times.Operations
Ensure all daily tasks are completed without negatively impacting service or Coach standards.Complete daily operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Coach standards consistently and in a timely manner.Adhere to all applicable retail policies and procedures including POS, Operations and Asset Protection procedures.Support Store Inventory Process by processing shipment, stocking shelves, replenishing sales floor.Support cash-wrap when needed to process purchases, returns, and exchanges.Competencies Required
Drive For Results: Can be counted on to exceed goals successfully.Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers.Creativity: Comes up with a lot of new and unique ideas.Interpersonal Savvy: Relates well to all kinds of people.Learning on The Fly: Learns quickly when facing new problems.Perseverance: Pursues everything with energy, drive and a need to finish.Dealing with Ambiguity: Can effectively cope with change.Additional Requirements
Experience: 1-3 years of previous sales experience, preferably in a luxury retail service environment.
Education: High school diploma or equivalent; college degree preferred.
Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet).
Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team.
Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule.
Note:
This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people.
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Position Requirements
10+ Years
work experience
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